Galaxy S8Disabling the Dual Apps feature

Google Wallet isn’t compatible with the Dual apps feature. If you have a device with the Dual apps feature, follow this tutorial to understand how to deactivate it.

Steps List - Interactive list of steps. Select a step to read its corresponding text, and to see its Product Image and the Indicators necessary to complete the step.

Current Step: 1 - From the Settings app, tap the Settings search bar icon.

This tutorial uses a Samsung Galaxy S21 Ultra. Depending on your device, you may need to search for alternative names to locate the Dual Apps feature such as Parallel Apps, Clone Apps, Twin Apps, and Dual Messenger.

1 - From the Settings app, tap the Settings search bar icon.
2 - Enter and tap Dual Messenger.
- Note: If Dual Messenger does not appear for your device, attempt to type an alternative name for the feature such as Dual Apps, Parallel Apps, Clone Apps, or Twin Apps. If no results appear, your device may not support this feature.
3 - Scroll to and tap Dual Messenger again.
4 - Tap or slide the switch next to an enabled app to disable the feature.
5 - Tap Uninstall.
6 - Tap the Menu icon.
7 - Tap Delete all my data.
8 - Tap Delete.
9 - Drag down the Notification Panel by swiping down from the top of the screen.
10 - Drag down the Quick Settings panel.
11 - Tap the Power icon.
12 - Tap Restart.
13 - Tap Restart again.
14 - You've completed the steps!

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Steps List - Interactive list of steps. Select a step to read its corresponding text, and to see its Product Image and the Indicators necessary to complete the step.

Current Step: 1 - From the Settings app, tap the Settings search bar icon.

From the Settings app, tap the Settings search bar icon.

Product Image and Indicators - Image of the current step and indicators demonstrating the interactions necessary to complete the step.

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