Galaxy S21 5GForce restarting your device

If your device isn’t responding or is completely frozen, force restarting is a great first step to take to resolve your issue. Follow along with this tutorial to learn how to properly force restart your device.

If your device isn’t responding or is completely frozen, force restarting is a great first step to take to resolve your issue. Follow along with this tutorial to learn how to properly force restart your device.

Steps List - Interactive list of steps. Select a step to read its corresponding text, and to see its Product Image and the Indicators necessary to complete the step.

Current Step: 1 - From the Home screen, press and hold the Power and Volume down buttons until the screen goes dark.
  1. 1 - From the Home screen, press and hold the Power and Volume down buttons until the screen goes dark.
  2. 2 - You've completed the steps!

Product Image and Indicators - Image of the current step and indicators demonstrating the interactions necessary to complete the step.

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