Galaxy J3 PrimeInserting and Removing the SIM Card

Learn how to insert and remove a SIM card from your device. Your cellular service is activated through your SIM card which can be activated through your carriers account portal or through contacting your carrier directly; without it you cannot use cellular features. Note that a SIM card tray removal tool may be needed. Please contact your carrier's customer service directly if you are experiencing any issues.

Learn how to insert and remove a SIM card from your device. Your cellular service is activated through your SIM card which can be activated through your carriers account portal or through contacting your carrier directly; without it you cannot use cellular features. Note that a SIM card tray removal tool may be needed. Please contact your carrier's customer service directly if you are experiencing any issues.

Steps List - Interactive list of steps. Select a step to read its corresponding text, and to see its Product Image and the Indicators necessary to complete the step.

Current Step: 1 - Remove the phone's back cover by lifting from the finger notch.
Don't touch the gold contacts on your SIM card. That could damage the card. If you’re using a new SIM card, you can activate it by contacting your carrier.
  1. 1 - Remove the phone's back cover by lifting from the finger notch.
  2. 2 - Remove the battery using the finger notch.
    • Remarque : You must have a nano SIM card inserted in your phone to place calls, access the internet, download apps and share pictures over your carrier's network.
  3. 3 - Slide the nano SIM card in or out of the slot with the gold contacts facing the front of the phone.
    • Remarque : A nano SIM card may already be inserted in your phone.
  4. 4 - Replace the battery, matching the contacts on the battery with the contacts in the battery slot.
  5. 5 - Replace the back cover, pressing on each corner to make sure it's secure.
  6. 6 - You've completed the steps!

Product Image and Indicators - Image of the current step and indicators demonstrating the interactions necessary to complete the step.

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