G7 ThinQResetting network settings

If you are having trouble connecting to the Internet you may need to reset your network connections. Resetting your network connections will disconnect any Bluetooth devices connected to your device and disconnect your device from any Wi-Fi networks it is connected to. Please contact your carrier's customer service directly if you are experiencing any issues.

If you are having trouble connecting to the Internet you may need to reset your network connections. Resetting your network connections will disconnect any Bluetooth devices connected to your device and disconnect your device from any Wi-Fi networks it is connected to. Please contact your carrier's customer service directly if you are experiencing any issues.

Steps List - Interactive list of steps. Select a step to read its corresponding text, and to see its Product Image and the Indicators necessary to complete the step.

Current Step: 1 - From the Home screen, tap Settings.
If you're having messaging, email, or internet connectivity issues, resetting your network settings may help.
  1. 1 - From the Home screen, tap Settings.
  2. 2 - Scroll to System.
  3. 3 - Tap System.
  4. 4 - Tap Restart & reset.
  5. 5 - Tap Network settings reset.
    • Note: Resetting your network settings will reset all your Wi-Fi, cellular, and VPN settings.
  6. 6 - Tap Reset Settings.
  7. 7 - Tap Reset Settings.
  8. 8 - You've completed the steps!

Product Image and Indicators - Image of the current step and indicators demonstrating the interactions necessary to complete the step.

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