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Notice:Text UKRAINE to 20222 to make a $10 donation to Ukraine Humanitarian Crisis Appeal. Learn how we’re supporting Ukraine humanitarian efforts
Back to LG G5

Setting up your TELUS.net email account

LG G5 on Android 8.0.0

Learn how you can set up an email account provided by your carrier to your device. After you have added the email to your device you can check emails for that account, send emails from it, and get notification of incoming email.

  1. The indicator is towards the right.
    1.

    From the Home screen, tap Settings.

    Step 1/29
  2. The indicator is in the top right.
    2.

    Tap General.

    Step 2/29
  3. The indicator is towards the left.
    3.

    Tap Accounts.

    Step 3/29
  4. The indicator is towards the left.
    4.

    Tap Add account.

    Step 4/29
  5. The indicator is towards the left.
    5.

    Tap Email.

    Step 5/29
  6. The indicator is towards the top.
    6.

    Tap Other.

    Step 6/29
  7. The indicator is in the center.
    7.

    Enter your email address.

    Step 7/29
  8. The indicator is in the center.
    8.

    Tap the Password field.

    Step 8/29
  9. The indicator is towards the right.
    9.

    Enter your password.

    Step 9/29
  10. The indicator is in the center.
    10.

    Tap MANUAL SETUP.

    Step 10/29
  11. The indicator is in the top right.
    11.

    Tap IMAP4.

    Step 11/29
  12. The indicator is in the bottom right.
    12.

    Tap NEXT.

    Note: Some fields may populate automatically during setup.

    Step 12/29
  13. The indicator is towards the right.
    13.

    Enter "imap.telus.net".

    Step 13/29
  14. The indicator is towards the right.
    14.

    Tap the SECURITY TYPE dropdown.

    Step 14/29
  15. The indicator is towards the right.
    15.

    Tap SSL (Accept all certificates).

    Note: Your TELUS.net account accepts SSL and TLS security types.

    Step 15/29
  16. The indicator is in the center.
    16.

    Scroll to the PORT NUMBER field.

    Step 16/29
  17. The indicator is in the center.
    17.

    Tap the PORT NUMBER field.

    Step 17/29
  18. The indicator is in the bottom right.
    18.

    Enter "993".

    Step 18/29
  19. The indicator is in the bottom right.
    19.

    Tap NEXT.

    Note: Before proceeding to the next screen you may need to check to make sure your username matches your email address for this account type.

    Step 19/29
  20. The indicator is towards the left.
    20.

    Enter "smtp.telus.net".

    Step 20/29
  21. The indicator is towards the right.
    21.

    Tap the SECURITY TYPE dropdown.

    Step 21/29
  22. The indicator is in the center.
    22.

    Tap SSL (Accept all certificates).

    Note: Your TELUS.net account accepts SSL and TLS security types.

    Step 22/29
  23. The indicator is in the center.
    23.

    Scroll to the PORT NUMBER field.

    Step 23/29
  24. The indicator is towards the top.
    24.

    Tap the PORT NUMBER field.

    Step 24/29
  25. The indicator is towards the left.
    25.

    Enter "465".

    Step 25/29
  26. The indicator is towards the right.
    26.

    Tap NEXT.

    Step 26/29
  27. The indicator is in the bottom right.
    27.

    Tap NEXT again.

    Step 27/29
  28. The indicator is towards the right.
    28.

    Tap DONE.

    Step 28/29
  29. There are no indicators associated with this step.
    29.
    Step 29 of 29:

    You've completed the steps!

    Step 29/29

My TELUS is the best way to manage your account.

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The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
To help us improve this website, we'd love to hear your feedback.
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Territorial Acknowledgement

The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.

To help us improve this website, we'd love to hear your feedback.

About Us
Careers
Media
Policies / Regulatory
Security
Social Impact
Diversity and Inclusion

Accessibility
COVID-19
TELUS Service Status
Neighbourhood
Order Status
User Terms

Privacy / Cookies
TELUS & CRTC Wireless Code
TELUS & CRTC Internet Code
Internet Code, Simplified
Wireless Code, Simplified
Service Terms

Social Impact
TELUS Digital
TELUS Procurement
TELUS International
TELUS Webmail
TELUS Wise

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