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Account activation steps and installation resources
Best practices on how to log in and set up your system
Get the TELUS SmartHome app
Download the TELUS SmartHome app and log in to set up your system
Self-install quick start guide
Select your service plan to access your DIY guide and begin your installation
Self-install help on YouTube
These videos provide help and support for SmartHome Security products
Owner’s guide
A quick-start guide to installing and configuring TELUS SmartHome Security
Online support
Online support resources for your Home Security service and related devices
Technical support
Get support via chat, phone or in-store, plus links to check order status and network status
Learn about accessibility at TELUS