Account activation steps and installation resources

Best practices on how to log in and set up your system

Get the TELUS SmartHome app

Download the TELUS SmartHome app and log in to set up your system

Self-install quick start guide

Select your service plan to access your DIY guide and begin your installation

Self-install help on YouTube

These videos provide help and support for SmartHome Security products

Owner’s guide

A quick-start guide to installing and configuring TELUS SmartHome Security

Online support resources for your Home Security service and related devices

Technical support

Get support via chat, phone or in-store, plus links to check order status and network status

Learn about accessibility at TELUS