Skip to contentSkip to search
  • Personal
  • Health
  • Agriculture & Consumer Goods
  • Social Impact
  • Support
    Support
    Support
TELUS Logo
  • Holiday deals
  • My TELUS
TELUS Logo
Cart has 0 itemsCart

Account activation steps and installation resources

Best practices on how to log in and set up your system

Get the TELUS SmartHome app

Download the TELUS SmartHome app and log in to set up your system

Self-install quick start guide

Select your service plan to access your DIY guide and begin your installation

Self-install help on YouTube

These videos provide help and support for SmartHome Security products

Owner’s guide

A quick-start guide to installing and configuring TELUS SmartHome Security

Online support

Online support resources for your Home Security service and related devices

Technical support

Get support via chat, phone or in-store, plus links to check order status and network status

Learn about accessibility at TELUS

My TELUS is the best way to manage your account.

App Store
Google Play
SupportSupport
Find a store Find a store
Contact usContact us

The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
Facebook
Twitter
Instagram
Linkedin
Youtube
CompanyAbout Us Careers MediaPolicies / RegulatorySecurity Social ImpactDiversity and InclusionLEGALPrivacy / CookiesTELUS & CRTC Wireless CodeTELUS & CRTC Internet CodeInternet Code, SimplifiedWireless Code, SimplifiedService Terms
HELPAccessibilityCOVID-19TELUS Service StatusCommunity ForumOrder StatusUser TermsStudent OffersDesktop sharingOther TELUS propertiesSocial ImpactTELUS Digital TELUS ProcurementTELUS International TELUS WebmailTELUS Wise
SupportSupport
Find a store Find a store
Contact usContact us

Territorial Acknowledgement

The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.

About Us
Careers
Media
Policies / Regulatory
Security
Social Impact
Diversity and Inclusion

Accessibility
COVID-19
TELUS Service Status
Community Forum
Order Status
User Terms
Student Offers
Desktop sharing

Privacy / Cookies
TELUS & CRTC Wireless Code
TELUS & CRTC Internet Code
Internet Code, Simplified
Wireless Code, Simplified
Service Terms

Social Impact
TELUS Digital
TELUS Procurement
TELUS International
TELUS Webmail
TELUS Wise

Facebook
Twitter
Instagram
Linkedin
Youtube

Telus. Let's make the future friendly.©2023 TELUS