Mobility support

Messaging (text, audio and video)

Using iMessage

Useful iMessage information

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Useful iMessage information / How to turn off iMessage

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Here is some helpful information on how the iPhone **iMessage** feature works and how to use it to avoid unexpected data charges.

**iMessage** is Apple's built-in instant messaging (IM) service that lets you send messages quickly and easily to anyone else using iMessage on Apple products.

iMessage sends messages over Wi-Fi or cellular data when Wi-Fi is unavailable, rather than through traditional SMS. This means, if you do not have a data plan and are not connected to Wi-Fi, you will incur pay-per-use data charges when using iMessage.

If you only want to use iMessage in a Wi-Fi connected area, please ensure you turn off iMessage when leaving a Wi-Fi connected area to avoid unexpected data charges, or turn on “Send as SMS” to ensure you can still send and receive regular text messages where there is no data.

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Information on Apple's iOS iMessage service for iOS devices.

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Information on Apple's iOS iMessage service for iOS devices

Useful iMessage information | TELUS Support

Learn how to de-register iMessage from your phone

Messaging on your Android device

Fixing messaging issues

Voicemail setup

Preventing spam messages

Photo, video and multimedia features

Pricing

Number of text messages sent and received

Favourite numbers

International text messages