If you have any other difficulties using Call Display, try the steps below:
On your Home Phone bill, ensure
Call Display
is listed and included as a feature.
Log in
to your account to view your bill
Try
unplugging
and
replugging
the power adapter into both the display device and the electrical outlet
If your display device requires batteries, try replacing them
Check the
Display contrast setting
on your phone to ensure it is not too light. Refer to your telephone user manual for assistance
Remove any additional equipment you may have attached to your phone line, such as an answering machine or other telephones. If you are subscribed to TELUS Internet, ensure you have microfilters plugged into all the phone jacks in your home. If the problem appears to be with your phone, consider getting it checked where you purchased it.
