By default, the account owner is the only one who can see any cameras associated with the account. The account owner may grant access to other account members (logins) to view a camera or multiple cameras, as required.
The cameras use advanced MD5-based "digest authentication" for user authentication. For security and privacy reasons, TELUS team members cannot set a password for a TELUS SmartHome User. Since TELUS and our partner Alarm.com do not have access to your Wi-Fi network, we also will not have access to any images or videos captured by the cameras.