Call Return explained

How to retrieve the number from your last incoming call

  1. Dial *69 to hear the last number to call your line
  2. Select 9 to repeat the number
  3. Select 1 to dial the number, otherwise hang up
  4. If you reach a busy signal after selecting 1:
    • Select * at the prompt and Call Return will keep redialling the number for up to 30 minutes
    • When the line is free, you'll hear a distinctive ring
    • Answer your phone during the distinctive ring and your call will be connected
  5. Press *89 to cancel your *69 request
  • Call Return works even if you're on the phone and unable to answer
  • It will not return calls to some wireless numbers or to numbers marked "Private" or "Unknown"
  • If you try returning the call and the line is busy, Call Return will automatically monitor the line for 30 minutes and notify you with a distinctive ring when it is free
  • A fee of $3 per use will apply, up to a maximum of $15 per month if not part of a bundle


Calling Features user guide

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