Yes, all of the veterinarians will conduct appointments from a private space. To ensure privacy on your end, please find a quiet and well-lit space where you feel comfortable and won't be disturbed.
All appointment records are encrypted and accessible only to you, members of the TELUS Health MyPet support team overseeing your pet's care and to your family veterinarian should you consent to having a copy of your pet's telemedicine records sent to your primary care veterinarian.