Help prevent identity theft starting at $12/mo.Protect your private information wherever you go with TELUS Online Security, powered by Norton™. Get a plan today to help keep your online activities private and your devices safe.
Help prevent identity theft starting at $12/mo.Protect your private information wherever you go with TELUS Online Security, powered by Norton™. Get a plan today to help keep your online activities private and your devices safe.
Frequently asked questions related to the security of retention and transmission of patient records and privacy of medical data.
Is TELUS Health MyPet secure?
We take data security and privacy extremely seriously. All of TELUS Health MyPet's procedures meet or exceed industry and legal standards. All data is securely transmitted using industry-recognized encryption methods.
Yes, all of the veterinary technicians will conduct appointments from a private space. To ensure privacy on your end, please find a quiet and well-lit space where you feel comfortable and won't be disturbed.
All appointment records are encrypted and accessible only to you, members of the TELUS Health MyPet support team overseeing your pet's care and to your family veterinarian, should you consent.