Privacy and security with TELUS Health MyPet

We take data security and privacy extremely seriously. All of TELUS Health MyPet's procedures meet or exceed industry and legal standards. All data is securely transmitted using industry-recognized encryption methods.

Please refer to our

Privacy Policy

for more details.

Yes, all of the veterinary technicians will conduct appointments from a private space. To ensure privacy on your end, please find a quiet and well-lit space where you feel comfortable and won't be disturbed.

All appointment records are encrypted and accessible only to you, members of the TELUS Health MyPet support team overseeing your pet's care and to your family veterinarian, should you consent.