Manage My TELUS users

How roles and responsibilities determine account access

Depending upon your type of account, you may see different account management options when you
log in
. An account owner has full access to the account and can make any changes that are supported online. You are an account owner if your name appears on the monthly bill. The account owner has access to the billing and usage details of each member (phone number) on the account.

: Account members can't make changes to their overall account, plans or services. They can see information about their own phone number only.

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