Manage My TELUS users

Your account access and responsibilities are determined by your role as described below.

Owner
The owner is responsible for paying the bill and ensuring the account remains in good standing. Owners can:

• Access the link on the My Profile page for the Manage account users page
• View all pending requests
• Set up/decline access
• See user table with all existing active linkages
• Change access levels for managers and members
• Assign phone numbers to managers and members
• Remove access for managers and members

If your name appears on your bill, you're the owner.

Manager
The account manager is authorized by the account owner to oversee the account. Managers can:

• Access the link on the My Profile page for the Manage account users page
• See user table with all existing active linkages
• Remove access for members

Member
Account members can:

• View their own account activity
• Make some changes to their own phone (such as updating the number)

Note: Members do not have access to the Manage account users page.

Owner
This role does no exist on business accounts.

Manager
The account manager is authorized by the account owner to oversee the account. Managers can:

• Access the link on the My Profile page for the Manage account users page
• View all pending requests
• Set up/decline access
• See user table with all existing active linkages
• Change access levels for managers and members
• Assign phone numbers to managers and members
• Remove access for managers and members

Member
Account members can:

• View their own account activity
• Make some changes to their own phone (such as updating the number)

Note: Members do not have access to the Manage account users page.