Account & Billing support

Updating My TELUS account details

Manage My TELUS users

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Manage My TELUS users / Roles and responsibilities: Consumer account

Manage My TELUS users / Roles and responsibilities: Business account

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Depending upon your type of account, you may see different account management options when you [**log in**](https://www.telus.com/my-account). An account owner has full access to the account and can make any changes that are supported online. You are an account owner if your name appears on the monthly bill. The account owner has access to the billing and usage details of each member (phone number) on the account.

**Note**: Account members can't make changes to their overall account, plans or services. They can see information about their own phone number only.

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Learn about the access, control and responsibilities the different user types have within your TELUS account.

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Manage My TELUS users / SEO

Manage My TELUS users | TELUS Support

How roles and responsibilities determine account access

How to change payment or profile information in My TELUS

Instructions for updating your email address.

Update account details

Set up pre-authorized payments

Common account management tasks

TELUS Subscriptions

Manage mobility data and add-ons

Instructions for adding services or accounts to your My TELUS profile

How to use My TELUS to unlink an account

Link/unlink accounts and cancel services

Options and instructions for making user changes to your Mobility account

Access your SmartHome Security account