Connect to your Wi-Fi

How to join your Wi-Fi

Fix your Wi-Fi connection or disconnection issues

Steps on how to connect to your Wi-Fi

These instructions will apply to most Wi-Fi devices.

Tap
Settings
to view a list of configurable items
Locate
Wi-Fi
and tap on it to view its status
Toggle the Wi-Fi button to
On
. The device will now scan for available wireless networks
Tap the Wi-Fi network name associated with your TELUS modem. Learn how to
retrieve your Wi-Fi network name
Enter your Wi-Fi password when prompted

Pro tip
: You can customize your Wi-Fi network name and password
 to make it something you’ll remember. 

Pro tip
: Are you experiencing trouble connecting to your Wi-Fi for the first time? Log in to My TELUS to automatically test and fix issues affecting Wi-Fi.
Start here