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Connect to your Wi-Fi

How to join your Wi-Fi

Are you having Wi-Fi speed or reliability issues?

Log in to My TELUS (recommended) to fix wireless connectivity issues with your Wi-Fi modem and/or boosters.

Test and fix my Wi-Fi

Proceed without logging in

Steps on how to connect to your Wi-Fi

These instructions will apply to most Wi-Fi devices.

Tap
Settings
to view a list of configurable items
Locate
Wi-Fi
and tap on it to view its status
Toggle the Wi-Fi button to
On
. The device will now scan for available wireless networks
Tap the Wi-Fi network name associated with your TELUS devices. Learn how to
retrieve your Wi-Fi network name
Enter your Wi-Fi password when prompted

Pro tip
: You can customize your Wi-Fi network name and password
 to make it something you’ll remember. 

Pro tip
: Are you experiencing trouble connecting to your Wi-Fi for the first time? Log in to My TELUS to automatically test and fix issues affecting Wi-Fi.
Start here