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Notice:Text UKRAINE to 20222 to make a $10 donation to Ukraine Humanitarian Crisis Appeal. Learn how we’re supporting Ukraine humanitarian efforts

Change password on My TELUS

Changing your password on your My TELUS profile

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Self-serve only
Please note that this is an online-only task that can easily be done using either My TELUS online or the app.

Steps to change your password

  1. Log in to My TELUS
  2. Select My Profile from the left-hand sidebar
  3. Next to Password, select Change password
  1. Enter your current password
  2. Enter your new password and re-enter to verify
  3. Select Continue

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Create a My TELUS profile to view or pay your TELUS bills, track your monthly data usage, add or make changes to your TELUS plans, get exclusive offers and much more.

Registering for My TELUS - Home Services

Create a My TELUS profile to view or pay your TELUS bills, track your monthly data usage, add or make changes to your TELUS plans, get exclusive offers and much more

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Available management options in My TELUS online and My TELUS app

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Learn about accessibility at TELUS

My TELUS is the best way to manage your account.

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The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
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Territorial Acknowledgement

The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
About Us
Careers
Media
Policies / Regulatory
Security
Social Impact
Accessibility
COVID-19
TELUS Service Status
Neighbourhood
Order Status
User Terms
Privacy / Cookies
TELUS & CRTC Wireless Code
TELUS & CRTC Internet Code
Internet Code, Simplified
Wireless Code, Simplified
Service Terms
Social Impact
TELUS Digital
TELUS Procurement
TELUS International
TELUS Webmail
TELUS Wise
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