Add, remove and manage users on your Mobility account

Options and instructions for making user changes to your Mobility account

The account owner determines the account privileges of all members and the account manager can oversee these privileges (with the exception of the owner's account rights). The account owner and manager may grant access to new users, modify a user's privileges or terminate a user's access to the account.

If you would like to cancel an account or service, please contact us
.

Set up access

A banner featuring all pending access requests will be made visible
Select
Set up access
on the requests you wish to approve
Select the role which you wish to assign to the user
- Note
  : This will control the user's range of privileges on the account. Learn more about
  user privileges
  .
Assign phone numbers
- Note
  : It is optional to assign a phone number to a manager. However, it is mandatory to assign at least one phone to a member, as this determines what phone(s) the member will be able to access on
  My TELUS
  .
Select
Confirm access

Add, remove and manage users on your Mobility account

Set up access

Decline access

Change access

Remove access

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