Add, remove and manage users on your Mobility account

1. A banner featuring all pending access requests will be made visible
2. Select Set up access on the requests you wish to approve

3. Select the role which you wish to assign to the user

Note: This will control the user's range of privileges on the account. Learn more about user privileges.

4. Assign phone numbers

Note: It is optional to assign a phone number to a manager. However, it is mandatory to assign at least one phone to a member, as this determines what phone(s) the member will be able to access on My TELUS.

5. Select Confirm access

• Select Decline access on the banner, or
• Head to Set up access, and select Decline access at the bottom of the page

1. On the profile which you wish to modify, select Change under the access level column
2. You will see the user's current settings. Apply the desired new settings to this profile
3. Select Confirm changes

Note: If you wish to cancel the changes, select the back button leading to the Manage account users page.

1. On the profile which you wish to remove, select Change under the access level column
2. You will see the user's current settings. Apply the desired new settings to this profile
3. Select Remove access to restrain the user from accessing their account

Note: If you wish to cancel the changes, select the back button leading to the Manage account users page.