How Self Install Works

Set up your TELUS SmartHome Security system on your own time

Easily set up your smart home security system from the comfort of your own home.

How Self-Install Works

Step 1

When you order your TELUS SmartHome Security plan, choose the Self Install option.

Step 2

Your kit will ship to your home within 4 to 6 business days. The only additional tools you'll need to complete your installation are a Phillips and Slot screwdriver.

Step 3

Download and log in to the TELUS SmartHome app to activate your account.

Step 4

The TELUS SmartHome app will initiate an interactive setup wizard that will walk you through how to install the control panel and sensors.

Is SmartHome Security Self-Installation right for you?

Self-Install is a great option for you if you’re comfortable with the following:

  • Using a screwdriver, electric drill, stepping stool and a hammer
  • Setting up a connected device like a smartphone
  • Connecting devices to digital services like Apple and Google accounts
  • Pairing Bluetooth devices
  • Connecting devices to Wi-Fi
Doesn’t sound right? Get Professional Installation and we’ll take care of everything.

Self Install Support

Speak to an expert

Our customer support agents are available 24/7 at

24/7 on-demand support videos

Easily access our list of
instructional videos
to help you with whatever questions you may have. Each SmartHome Security product has its own video.

Detailed installation guides

You’ll also have access to simple
Self-Installation Guides
for all smart home and home security devices, including technical specifications, tips, and step-by-step installation instructions.

Frequently asked questions