Home Security - Professionally Monitored

Secure Plan

A basic home security system with 24/7 monitoring.

Included in this plan

24/7 monitoring
1 control panel
1 security starter kit. Includes 2 door/window sensors and 1 motion sensors

Offers: Get a $200 bill credit plus an extra $100 when you order online. ¹²

Secure

3 or 5 year term

/month*³

Regular price: $42 /month

*Includes $5 discount for TELUS Home Services and $10 for TELUS Mobility and Koodo services.

Customize plan

Secure + Video

3 or 5 year term

/month*⁴

Regular price: $52 /month

*Includes $5 discount for TELUS Home Services and $10 for TELUS Mobility and Koodo services.

Customize plan

Learn more about video

What you'll get with this offer

TELUS smart home mobile app working with Amazon Alexa.

Manage with your app and voice

Use smart home automation to control smart home devices. Turn lights on and off, arm and disarm your system or adjust your thermostats. Control them with a single app or using Amazon Alexa with TELUS Home Assistant or Apple’s Siri.

Deter break-ins

60% of intruders will move on to another home if they see a camera or signs of a security system. If intruders attempt a break-in, your door, window or motion sensors will notify you and our central monitoring service.

Protect your home with 24/7 professional monitoring

Feel safe, knowing you have a professionally-monitored service. Our experts are ready to dispatch authorities to protect your home if an alarm is triggered while you’re away.

User checks rooms monitored by TELUS smart home security cameras on mobile.

Add video to monitor your home from anywhere.

Get the most comprehensive home security system coverage by adding a camera to your plan. See who’s at the door or keep an eye on pets and family members with live video. Watch from anywhere, any time and know what’s happening both inside and around your home.

Flexible installation options

Self-install

You want to do-it-yourself. If you are comfortable with basic home repairs and using a ladder, you can self-install. Install your system on your own time with our online guidance and call-in support if you need it.

TELUS truck used by professional security system installers.

In-Person Install

We can do it for you. Our professional technicians will safely install your order wearing PPE for the entirety of the install. $100 installation fee for certain customers, $450 for new customers.²

See our installation options

Frequently asked questions

How do I install?

Can I cancel my plan early?

What if I have a question that isn’t here?

Get support when you need it

Still need advice on the right plan?

We can help recommend the best plan and devices for your needs.

Get started

Talk to our SmartHome Security experts about a plan that works for you.

Schedule a consultation

View terms and conditions

$100 bill credit only available to online orders of TELUS SmartHome Security, except Smart Camera plan, on a 3 or 5 year term. Available to residential customers who have not subscribed to TELUS SmartHome Security in the past 90 days. Offer subject to change without notice. Bill credit will be applied upon order completion and will appear on your first bill after activation. Bill credits are non-transferable, can only be applied to pay for services charges, and carry no cash value after deactivating your services. If service is cancelled within 90 days, any credits will be reversed and the amount will be charged to you in addition to any applicable cancellation fees. Credit provided is discretionary and includes applicable taxes (based on the taxes levied in the province of supply) therefore the value displayed on your bill is the value before tax. For example, a $10 discretionary credit towards Internet service offered in BC includes $0.62 PST and $0.45 GST, meaning the credit value displayed will be $8.93. The $0.62 PST and $0.45 are captured as reductions in the amount of tax charged on your balance owing. For more information and examples that apply to other home services, please visit telus.com/billcredits. Offer expires June 30, 2022.
Offer expires October 31st, 2022.Offer only applies on Secure and Control Plans. Customers who sign up for a professionally monitored security plan, are eligible to receive a $200 credit. The credit can be in the form of either a bill credit or an equipment credit. Eligibility and qualification of the credit type will be determined by the sales representative, at the time of sale. Offer available to new TELUS SmartHome Security customers who have not had TELUS SmartHome Security in the past 90 days. Offers and regular pricing subject to change without notice. Must sign up on a 3-year or 5-year service agreement. If cancelled within 30 days the free equipment must be returned in good condition otherwise the replacement cost will be charged to the account.Credit provided is discretionary and includes applicable taxes (based on the taxes levied in the province of supply) therefore the value displayed on your bill is the value before tax. For example, a $10 discretionary credit towards Internet service offered in BC includes $0.62 PST and $0.45 GST, meaning the credit value displayed will be $8.93. The $0.62 PST and $0.45 are captured as reductions in the amount of tax charged on your balance owing. For more information and examples that apply to other home services, please visit
telus.com/billcredits
.
Offer applies to regular price of all TELUS SmartHome Security (“SHS”) plans excluding Smart Camera. SHS plans require either a 3-year or 5-year term, except Smart Camera and Smart Automation Plus plans, which only qualify for a 3-year term. Available to existing TELUS or Koodo Mobility postpaid customers who are also subscribed to at least 1 TELUS residential service, and have not subscribed to SHS services in the past 90 days. Customers with an active TELUS or Koodo Mobility post-paid account will receive a discount of $10/month. Customers with an active eligible home service will receive a discount of $5/month. Discounts are applied on the SHS plan and TELUS reserves the right to remove mobility or home solutions discounts if the customer no longer meets eligibility requirements. Current regular pricing can be viewed at telus.com/homesecurity. Offers and regular pricing subject to change without notice. Regular price of SHS applies after 36 or 60 months. Regular price of SHS plans are: $30/month for Smart Automation Plus plan, $42/month for Secure, $52/month for Secure Plus Video plan, $52 /month for Control plan and $62/month for Control plus Video. Control Plus Video plan will also receive an incremental $7 off/month. Cannot be combined with other SHS promotional offers. Minimum system requirements apply. Equipment may not be as shown. Final eligibility for the services will be determined by a licensed and certified TELUS technician. A cancellation fee applies for early termination of the 3-year or 5-year service agreement equal to $10/month for the Smart Camera and Smart Automation Plus plans, and $35/month for the Secure and Control plans, multiplied by the number of months remaining in the service agreement (with a partial month counting as a full month), plus applicable taxes. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account. Installation fee of $100 applies for customers subscribed to 1 or more of the following services: TELUS postpaid mobility, SmartHub, High Speed Internet or Koodo postpaid Mobility. The professional installation fee for all other customers is $450. Additional installation fees may apply for extra equipment. A $100 kit fee is charged on self-install orders and is 100% refundable when service is activated within 30 days of order. This includes installation of automation and security devices, app installation and a walk-test where required. Once your service is activated you will be notified by email within 5 business days that the kit fee has been automatically refunded to your bill. Offer expires August 31st, 2022. All SHS plans include TELUS Online Security (“TOS”): TELUS Online Security Basic (for Smart Camera and Smart Automation Plus plans) or TELUS Online Security Standard (for Secure and Control). No one can prevent all cybercrime or identity theft. Activation through NortonLifeLock is required. Not all products, services and features are available on all devices or operating systems. System requirement information on Norton.com
Offer applies to regular price of all TELUS SmartHome Security (“SHS”) plans excluding Smart Camera. SHS plans require either a 3-year or 5-year term, except Smart Camera and Smart Automation Plus plans, which only qualify for a 3-year term. Available to existing TELUS or Koodo Mobility postpaid customers who are also subscribed to at least 1 TELUS residential service, and have not subscribed to SHS services in the past 90 days. Customers with an active TELUS or Koodo Mobility post-paid account will receive a discount of $10/month. Customers with an active eligible home service will receive a discount of $5/month. Discounts are applied on the SHS plan and TELUS reserves the right to remove mobility or home solutions discounts if the customer no longer meets eligibility requirements. Current regular pricing can be viewed at telus.com/homesecurity. Offers and regular pricing subject to change without notice. Regular price of SHS applies after 36 or 60 months. Regular price of SHS plans are: $30/month for Smart Automation Plus plan, $42/month for Secure, $52/month for Secure Plus Video plan, $52 /month for Control plan and $62/month for Control plus Video. Control Plus Video plan will also receive an incremental $7 off/month. Cannot be combined with other SHS promotional offers. Minimum system requirements apply. Equipment may not be as shown. Final eligibility for the services will be determined by a licensed and certified TELUS technician. A cancellation fee applies for early termination of the 3-year or 5-year service agreement equal to $10/month for the Smart Camera and Smart Automation Plus plans, and $35/month for the Secure and Control plans, multiplied by the number of months remaining in the service agreement (with a partial month counting as a full month), plus applicable taxes. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account. Installation fee of $100 applies for customers subscribed to 1 or more of the following services: TELUS postpaid mobility, SmartHub, High Speed Internet or Koodo postpaid Mobility. The professional installation fee for all other customers is $450. Additional installation fees may apply for extra equipment. A $100 kit fee is charged on self-install orders and is 100% refundable when service is activated within 30 days of order. This includes installation of automation and security devices, app installation and a walk-test where required. Once your service is activated you will be notified by email within 5 business days that the kit fee has been automatically refunded to your bill. Offer expires August 31st, 2022. All SHS plans include TELUS Online Security (“TOS”): TELUS Online Security Basic (for Smart Camera and Smart Automation Plus plans) or TELUS Online Security Standard (for Secure and Control). No one can prevent all cybercrime or identity theft. Activation through NortonLifeLock is required. Not all products, services and features are available on all devices or operating systems. System requirement information on Norton.com