Smart home security you can trust

Right now, you won’t see any changes. You can continue to access services and support from the ADT team as you always have; support teams will remain the same and your monthly rate and contract will not change. Most importantly, your monitoring services will continue to operate as usual.

TELUS is very excited to welcome ADT Canada to the TELUS family and looks forward to serving you. We are confident that ADT Canada will thrive as part of TELUS and continue to deliver the outstanding service you have come to know.

You don’t need to do anything; simply continue to enjoy the same reliable service you currently receive, and keep an eye out for communications from TELUS.

There is no change to your current support - we remain 100% committed to delivering the high quality service and support you are accustomed to.You can continue to manage your account by logging into MyADT via adt.ca.

There will be no change, all your data will remain safe with ADT Canada. However, there’s no need to worry; TELUS takes the personal information of its customers seriously, and is recognized as a leader in customer experience, security, and privacy.

For more information about your ADT products and services, please contact us at:

Residential

Sales: 855-958-8181

Support: 855-958-8181

TELUS is proud to offer smart home security and home automation services across Canada. To explore TELUS’ smart home security systems, visit our plans page.

The ADT by TELUS branding on bills and contracts will be replaced with the TELUS logo. You do not need to do anything. Please continue to pay your bill as usual.

The ADT by TELUS branding will be replaced by the TELUS logo.