How to self-install your TELUS Internet and OPTIK TV services

When using this interactive self-install guide, please be sure to complete the steps in the installation section . Then, select and follow the instructions from there.

After you’ve successfully completed these steps, you should have:

If you’re trying to install a Digital Box, please follow the

TELUS TV Digital Box installation instructions

.

To get started with your self-installation, you will need:

Currently, you will have to order a self-install kit, you must order your services over the phone.

Contact us

and one of our agents will help you determine whether a self-install kit is the best option for your services.

After you have placed your order, your self-install kit will take three to five business days to arrive in the mail. We will send you updates via text message along the way.

While you wait for it to arrive, there are some steps you can take to get ready:

If you encounter any problems following the steps above and using the TELUS Connect app,

contact us

for assistance.