Learn how to check if your business mobile device is already unlocked and how to unlock it if needed.
Is my business device already unlocked?
Most TELUS devices sold since late 2017 were sold unlocked and do not need to be unlocked.
The best way to check if your device has been unlocked is to insert a SIM card from another carrier into your TELUS Business phone:
Device eligibility
Your business device must meet all eligibility conditions below. TELUS may refuse any unlocking request that appears intended to defraud TELUS or its customers.