Search our support articles for help with specific topics. Learn how to [understand your bill](https://www.telus.com/en/bc/business/support/article/your-telus-business-bill-explained), [change your rate plan](https://www.telus.com/en/bc/business/support/article/add-rate-plan-or-add-on), [transfer a phone number](https://www.telus.com/en/bc/business/support/article/transfer-number-mobility), [choose travel coverage](https://www.telus.com/en/bc/business/support/article/telus-setup-tips-travelling-mobile-devices) — and so much more.

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Looking to contact TELUS Customer Service? Reach us by Live Chat, Email, Twitter or Phone or save yourself time by getting help at TELUS Support.

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Get help from a real person. Ask any question to a support agent using our trackable My TELUS ticketing system and get a reply within 7 days.

Need more information about a TELUS Business product? Ready to make a purchase? Schedule a call with a sales agent and we’ll get you what you need.

Please note, transactions such as [PIN resets](https://www.telus.com/en/bc/business/support/article/reset-pin?linktype=search_searchResult_pin&linkpos=1), [payment updates](https://www.telus.com/en/business/support/article/how-to-pay-your-bill?INTCMP=sbs_contact-telus-business_link_payment-updates), [SIM swaps](https://www.telus.com/en/business/support/article/change-or-swap-your-sim-card?INTCMP=sbs_contact-telus-business_link_sim-swaps) and [data top ups](https://www.telus.com/en/business/support/article/how-to-change-your-add-ons?INTCMP=sbs_contact-telus-business_link_data-top-ups) can only be done via [My TELUS](https://www.telus.com/my-account?INTCMP=sbs_contact-telus-business_link_my-telus) and will no longer be supported by phone or chat.

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Pay bills, check data, change or renew plans, activate travel coverage, track orders—and much more.

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Learn how to pay your bill, check your data, manage your services and find answers to common questions all online.

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Report an outage or check for any existing outages impacting your business.

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Check the status of your TELUS orders using My TELUS. If you don’t have a My TELUS account yet, you can check the status of your mobility orders using the order tracking page.

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For support with your IT management, cybersecurity, technology strategy and more.

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If you’ve already contacted TELUS and your issue remains unresolved.

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Discover our products in store and get expert help for all your needs.

Check your device’s warranty coverage and get your phone repaired by certified, expert technicians.

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__Already contacted us?__
If you’ve already contacted TELUS and your issue remains unresolved, [expedite your request here](https://www.telus.com/en/business/support/article/escalate-business-concern?INTCMP=tbs_contact-telus-business_link_learn-more-about-other-options).