Worry less with a state-of-the-art fall detection device

Keep living independently with 24/7 access to help. From TELUS Health - the largest Canadian-owned medical alert systems provider.
  • Reviews from verified customers

    "Thank you TELUS Health for the excellent service." 

    - Agnès H., customer
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Adults over 65 are at increased risk for falls1

Falls can result in chronic pain, reduced mobility and less independence for seniors.
  • 1+ fall a year among 20-30% of seniors
  • 10 days longer in hospital due to falls
  • 85% of hospitalizations are due to falls

24/7 access to help –

wherever life takes you

TELUS Health Medical Alert with Caregiver Mobile app

On the go and at home

Enjoy state-of-the-art fall detection2, the longest medical alert device battery life in Canada3, advanced location tracking4 and included Caregiver Mobile app.
Starting from

$50 /mo.

for existing TELUS Home, Mobility or Koodo customers on a 1-year term5.
Woman and older man wearing LivingWell Companion ™ Home
LivingWell Companion® Home

At home

Keep doing the things you love at home with emergency help at the push of a button. Operates within a 600-foot radius of the included base station.
Starting from

$30 /mo.

for existing TELUS Home, Mobility or Koodo customers on a 1-year term5
Woman and older man wearing LivingWell Companion ™ Home

Learn more about our fall detection device

How TELUS Health Medical Alert Pendant compares to other fall detection devices

TELUS Health Medical Alert Pendant
Other medical alert devices
Largest Canadian-owned medical alert provider
Operates on Canada’s Most Awarded Mobile Network
Longest battery life of any mobile medical alert device in Canada3
Caregiver Mobile app comes included
TELUS loyalty discounts and rewards program (where available)
Clear, up-front pricing on website
30-day satisfaction guarantee
Fall detection feature2
Canada-wide location tracking4
Water-resistant protection6

Testimonials from customers and caregivers

"It's very reassuring to know that he can get help in an emergency."
Gilles B., caregiver
"TELUS Health has great people who care about elders and treat them all with the most respect."
Christopher J., valued customer
"Great service, great device for the elderly with prompt help and assistance."
Jody E., valued customer
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Call us for help choosing your device

A TELUS Health customer service agent would be happy to assist you in choosing and ordering your device.
  • Learn about products
    Explore devices and their features to find the best one for you.
  • Cross-country availability
    Speak with a TELUS Health Customer Service Agent no matter what time zone you live in.

Senior and caregiver health resources

Learn more about senior health and caregiver wellness from TELUS Health.
Article, Jan 19, 2023

4 tips to help prevent falls & injuries in all seasons.

When a loved one is injured and has to spend time in the hospital, it can be stressful for everyone. For older adults
Woman wearing TELUS health Medical Alert
Article, Dec 6, 2022

Avoiding winter slips, falls, and injuries

Across Canada, winter weather can range from cold and wet to blustering winds…
Woman wearing TELUS Health Medical Alert
Article, Oct 12, 2022

4 simple ways to help avoid scams and stay safer online

Every day we trade our personal information for the convenience of shopping, banking, and connecting online.
Woman looking at phone

Whole-family care solutions

Virtual care apps and expert solutions for all.

TELUS Health MyCare

Care for the whole family. Video call doctors, mental health counsellors and dietitians (where available).

TELUS Health MyPet

See a pet expert right from your phone. Quickly book virtual vet and vet technician consultations for your cat or dog today (where available). 

Health for Good

Reaching and treating the most marginalized among us - Health for Good enables low-barrier access to primary and mental health services, leading to better health outcomes for all.

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