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TELUS Health Medical Alert Support

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Getting started with TELUS Health Medical Alert

User guide library

Bookmark the user guide for your TELUS Health emergency support device.

A guide for a contactless installation

Here are some resources to help you set up the LivingWell Companion Home.

Your questions answered

General Information

Shipping and self-install

Manage your account

Using the service

Pendant information

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TELUS Health Medical Alert Pendant

On the go

Go wherever life takes you knowing you’re connected to 24/7 help. Featuring a new Caregiver app, state-of-the-art fall detection and advanced Canada-wide location tracking. Save $15/mo on a 1-year term.

LivingWell Companion Home

At home

Support your patients to feel more secure and independent at home with 24/7 access to help at the push of a button. Save $15/mo on a 1-year term.