Feel more secure at home with a medical alert bracelet or lanyard
$
30
/mo.
Feel more secure at home with a medical alert bracelet or lanyard
![](https://images.ctfassets.net/fltupc9ltp8m/7kmluUgaG0vnznvbGTnvxZ/7a2aa1094c8b336ebbea230a028fb90c/Image_1_6.2-Shop_Devices___At_Home.png?fm=webp&w=1900&q=80)
LivingWell Companion® Home
Starting from
$
30
/mo.
For TELUS Home, Mobility or Koodo customers on a 1-year term1.
Use code THANKYOU10
$35 activation fee applies
LivingWell Companion® Home
Starting from
$
30
/mo.
For TELUS Home, Mobility or Koodo customers on a 1-year term1.
Use code THANKYOU10
$35 activation fee applies
Enjoy more independence at home.
Having 24/7 access to help when you need it can help you feel more secure living at home. Support you can trust is just a button push away.
More secure at home
- 24/7 access to emergency support at the push of a button
- Use at home up to 600-ft from base station
- Wearable on lanyard or wristband as a medical alert bracelet
Comfort in connection
- Easy to press emergency help button
- Water-resistant device2
- Clear communication via base station
Testimonials from customers and caregivers
Less worry for you and your loved ones
Access help at the push of a button offers more confidence at home.
![](https://images.ctfassets.net/fltupc9ltp8m/1MmYyz2KsXpcScUWalL8Qx/63da1f674ee5e7c2c4190f42d43c8a60/Image_2_6.2-Shop_Devices___At_Home.png?fm=webp&w=1900&q=80)
Two-colour signal indicator light
Clearly see your device status with red and green indicator lights
Easy access button
Your device’s help button initiates two-way communication with your home base station.
Clear communication
A medical alert operator will call through your home base station asking if you need help
Long-lasting battery
Built in battery that’s long-lasting and will flash a red light when it needs to be replaced
Water-resistant
You can feel confident wearing your LivingWell Companion Home device device in the shower.
Wear it your way
Included lanyard and wristband to wear it as a medical alert bracelet.
![](https://images.ctfassets.net/fltupc9ltp8m/4KNuhKTiNrUuDFe5aXp4w0/41333deebdca3b1c4fb7410ba8142b1a/Image_3_6.2-Shop_Devices___At_Home.png?fm=webp&w=1900&q=80)
Wear it on the provided wrist strap as a medical alert bracelet
![](https://images.ctfassets.net/fltupc9ltp8m/7rZIeQ2jmLcm3sK3aGVGQw/ac6c2e8e017539fc18da13c064173538/Image_4_6.2-Shop_Devices___At_Home.png?fm=webp&w=1900&q=80)
Wear it on provided lanyard
![](https://images.ctfassets.net/fltupc9ltp8m/4rV5WfKbmOirP6kwWGfcnz/29a577e771c8920b1f67eb5c7affb304/Image_5_6.2-Shop_Devices___At_Home.png?fm=webp&w=1900&q=80)
The lanyard includes a magnetic safety quick–release clasp
How it works
Communicate with trained medical alert operators at the push of a button
STEP 1
Alert received
When the emergency button is pressed.
STEP 2
Get a call through your base station
A trained medical alert operator will call and ask if you need help via your base station’s two-way speaker.
STEP 3
Family or friends contacted
If you ask for help or are unable to respond, the Medical Alert Operator will follow the contact instructions in your profile.
STEP 4
Emergency services contacted
If the situation requires, the Medical Alert operator will contact emergency services.
Choose the best medical alert device for your lifestyle | ||
---|---|---|
24/7 access to assistance and emergency operator | ||
Emergency help button | ||
2-way voice calling | Via pendant | 600 ft. coverage via base station |
Extended battery life3 | Up to 6 days, includes charging cradle | Built-in, lasts 3-5 years |
State-of-the-art fall detection feature4 | - | |
Included Caregiver Mobile app | - | |
Advanced Canada-wide location tracking5 | - | |
Multiple ways to wear | Lanyard or belt clip | Lanyard or wristband |
Download your device user guide
Save or print the LivingWell Companion Home user guide for easy reference.
![](https://images.ctfassets.net/fltupc9ltp8m/56uA1EHc4jkTWIzyBNn1yP/80075ac8eb7ea3d8bdb5574e7f5532bc/948e2970-515c-4f61-b7ba-72c5cb648ee0.png?fm=webp&w=1900&q=80)
Keep shopping
On the go and at home
TELUS Health Medical Alert with Caregiver Mobile app
Enjoy state-of-the-art fall detection4, the longest medical alert device battery life in Canada3, advanced location tracking5 and included Caregiver Mobile app.
Starting from
$50 /mo.
for existing TELUS Home, Mobility or Koodo customers on a 1-year term1.
![Home screen](https://images.ctfassets.net/fltupc9ltp8m/1w4Y3oFPpQh7QLLNOC5MzA/a04ae89c2d09e14aa1aec8c7f17aa6d8/Image_6_3.1-Caregiver_Mobile_App.png?fm=webp&w=1900&q=80)
General Information
Where can I use LivingWell Companion Home?
Are the trained operators located in Canada?
How does the 2-way communication work for LivingWell Companion Home?
I have an older LivingWell Companion device, where can I find the user guide?
Using the service
What should I do if an alert is accidentally triggered?
Should I test my LivingWell Companion Service? If so, how do I do that?
Can I wear LivingWell Companion Home in the shower?
Shipping and set up
What is the benefit of having the product shipped directly?
How long does it take for shipping?
Is there a shipping fee or other one-time fee?
What if I run into difficulty during self-install?
Manage your account
How do I update my information or my emergency contact information?
Can I purchase this for my family member or friend?
I don’t think the battery in my device is working anymore. What should I do?