Patient Care

Help your patients get the help they need.

LivingWell Companion is a medical alert service that can provide your patients with access to 24/7 emergency support in the event of a fall or medical emergency.

Patient Care

Help your patients get the help they need.

LivingWell Companion is a medical alert service that can provide your patients with access to 24/7 emergency support in the event of a fall or medical emergency.

Patient Care

Help your patients get the help they need.

LivingWell Companion is a medical alert service that can provide your patients with access to 24/7 emergency support in the event of a fall or medical emergency.

Optional automatic fall detection

24/7 professional monitoring

$35 activation fee waived online

LivingWell Companion™

On the Go

Get connected to help instantly, with automatic fall detection and built-in GPS, powered by Canada's largest and fastest network.

LivingWell Companion™

In the Home

Help your patients and their loved ones have greater peace of mind while at home with 24/7 professional monitoring and optional automatic fall detection.

How it works

Emergency alert received

LivingWell Companion is designed to alert our trained operators when the emergency button is pressed or when the built-in fall detection feature (if equipped) automatically detects a fall.

Operator confirms emergency

When the alert is received, our trained operators will immediately attempt to contact the customer to confirm the emergency status prior to initiating the emergency protocol.

Family or friends contacted

If the customer cannot be reached or an emergency is confirmed, the trained operator first contacts up to 3 family and/or friends.

Emergency services contacted

If family or friends are unavailable or if the situation warrants, a trained operator will then contact emergency services.

How it works

Emergency alert received

LivingWell Companion is designed to alert our trained operators when the emergency button is pressed or when the built-in fall detection feature (if equipped) automatically detects a fall.

Operator confirms emergency

When the alert is received, our trained operators will immediately attempt to contact the customer to confirm the emergency status prior to initiating the emergency protocol.

Family or friends contacted

If the customer cannot be reached or an emergency is confirmed, the trained operator first contacts up to 3 family and/or friends.

Emergency services contacted

If family or friends are unavailable or if the situation warrants, a trained operator will then contact emergency services.

Patient resources

More peace of mind for independent living

Get helpful tips on how to be safe at home or on the go for older Canadians, as well as information on LivingWell Companion, Canada’s most affordable personal emergency response service.

Dr Sinha on ageing independently

The role technology plays in supporting healthy and independent ageing - Webinar with Dr. Samir Sinha, Director of Geriatrics at Sinai Health System and the University Health Network


 

Need to request resources or refer a patient?