Use a login link to sign in to your My TELUS account

A login link, also called a magic link, is a URL emailed to you that instantly logs you in to your My TELUS account. It’s another secure way to access your account when you don’t want to dig up your password.

Note: Accessing via Login Link will restrict certain functions until you log in with your username and password.

To use a login link, you must be registered for a My TELUS account and use the email associated with your account. If you haven't already, register for My TELUS first.

1. Visit telus.com/my-telus/magic-link to request a My TELUS login link

2. Enter the username or email address associated with your My TELUS account

3. Select Send me a login link

If you don't receive the login link email:

• Check your spam folder

• Confirm that you entered your email correctly, or go back to correct it

• Make sure you’ve finished registering for My TELUS

If you’ve done all of the above and still didn’t get a login link email, request it to be sent again by selecting Resend email.

Using your login link to sign in to your My TELUS account is easy:

1. Open the login link email that was sent to you

2. Select the Log in now button

   

3. You’ll be automatically logged into your account

Note: Your login link can only be used once and will expire after 15 minutes. Since this link provides immediate access to your My TELUS account, we recommend you do not forward the email or link to anyone else.

As accessing your account via Login Link will restrict certain functions until you log in with your username and password, there are other ways to access your My TELUS account and update your login information if needed:

• Log in to My TELUS with 2-step verification. Learn more about how to set up 2-step verification and how it helps protect your account

• Change your login email address

• Change your password

• Locked out of your account? Reset your password