Save the $80 connection fee when you shop Mobility online.1 Interested in offers for your business?
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Price certainty you can count on
Sign up for select mobile or internet plans with 5-Year Plan Price Lock and say goodbye to unexpected plan price increases for 5 years, even after your 2-year term is over. Transparent, predictable pricing you can count on.
Mobility plans
5G+ Complete plans include:
- 5-Year Rate Plan Price Lock3
- Easy Roam® for $5/day2
- Our lowest monthly prices on new phones6
- Unlimited long-distance calling17
- Access to Call Control18
- Same day repairs at Mobile Klinik19
BEST VALUE
5G+ Complete
Our fastest 5G+ speeds for users who want the best performance.
- 100GB of shareable data with blazing-fast speeds up to 2Gbps and unlimited data at reduced speed20
- Nationwide data, talk and text
- Price includes the pre-authorized payment discount4
Everything you need is in the My TELUS app
Manage your services anywhere, anytime. Pay your bill, check your usage, change your plan, stay on top of your account and more with the My TELUS app.
Scan the QR code with your phone or text "app" to 35353 to download.
Standard message rates may apply.
Everything you need is in the My TELUS app
Manage your services anywhere, anytime. Pay your bill, check your usage, change your plan, stay on top of your account and more with the My TELUS app.
Need more information?
We are here to help. Get support with your TELUS device or service, account and more with our online help centre. Plus, TELUS Assist is available 24/7.
Social Impact
We've made recycling simple
Bring back your old mobile devices and accessories, and we’ll plant a tree for every device returned.
Social Impact
Innovating today to protect our tomorrow
From sourcing renewable electricity to pursuing the goal of net zero by 2040, we're paving the way toward a friendlier future.
- The $80 savings is a waiving of our $80 connection fee. Offer applicable online only on Mobility orders for smartphones, connected devices (ie. tablets, smartwatches) and Bring Your Own Device plans. Offer applicable to Mobility consumer accounts only. Offer not applicable to Business, Corporate or EPP account types.
- Offer subject to change without notice. Access data from your plan and enjoy unlimited talk and text in the US and in over 200 international destinations. Easy Roam is an optional travel feature subject to change without notice, including coverage, rates and usage allowances. See TELUS.com/travelfor destinations and more information on Easy Roam, including how to enable Easy Roam. All prices do not include applicable taxes. Voicemail notifications may not be available in all travel destinations. International Travel charges may take up to 90 days to appear on your bill depending on the destination you travel to. Note for existing customers who are changing their plan to an eligible 5G+ Complete plan: It may take up to 30 days to apply the $5 per day Easy Roam offer to your line, if applicable - if you are planning to travel in under 30 days, contact us to determine availability and eligibility for having the offer applied:telus.com/support/contact-us.
- Offer subject to change without notice. The Rate Plan Price Lock (“Lock”) applies to the Monthly Charge for eligible post-paid mobility plans, before any applicable taxes, other government imposed fees, discounts, promotions and bill credits, for a duration of 5 years starting from the time of eligible plan activation. Prices of features, add-ons and pay-per-use rates, including, but not limited to, Easy Roam® rates, are not guaranteed during the 5-year Lock period and are subject to change. The Lock may be removed upon rate plan change or renewal or if the customer no longer meets the eligibility criteria.
- Offer subject to change without notice. Available to customers who subscribe to eligible plans and enroll with pre-authorized bank payments. The monthly discount will only apply to eligible plans and you must keep pre-authorized bank payments active to maintain the discount. If you or TELUS remove pre-authorized bank payments the plan will no longer be eligible for the monthly discount. All prices do not include applicable taxes. Discounts, promotions, benefits and credits are earned for each full month of service and do not apply to partial billing periods.
- Devices purchased on the Bring-It-Back program must be returned in good working condition or you will be responsible for the difference between the Bring-It-Back program amount and the lower trade-in value for a device that is not in good working condition. Trade-in standards published at the time a device is returned will apply. Applicable sales taxes are due at time of purchase on the full purchase price. You will not be charged tax on the Bring-It-Back Program Amount if you choose to keep your device and pay back the Bring-It-Back Program Amount at, or before, the end of the 24 month term. Bring-It-Back program is only available while you subscribe to mobility service. If mobility service is cancelled before the end of the term, the Bring-It-Back Program Amount will be charged to your TELUS bill.
- Subject to approved credit with a 24-month TELUS Easy Payment® agreement (0% APR) on any in-market plan with data and voice included. TELUS Easy Payment® balance will be repaid over a 24 month period via equal monthly payments. Payment of any outstanding TELUS Easy Payment® balance due upon termination, or account transfer. Applicable taxes are calculated based on the total no term price less any device discounts and must be paid in full at the time of purchase. Pay-per-use charges (including long distance, roaming and additional airtime or data) are extra.
- Up to $570 trade in credit available to TELUS wireless customers who activate or renew on a Samsung Galaxy S26 Ultra smartphone on a 2 year plan and who trade in an eligible device. Trade-in a Samsung Galaxy S25 Ultra 256GB valued at $570. Devices traded online will receive Trade-in value in bill credits. Limit of one trade in per customer. Trade-in value will be confirmed upon in-store evaluation. In-store trade in credits have no cash value, are non-transferable and can only be used when activating or renewing service in the TELUS store where the device was traded in at the time of the trade in. Products purchased using in-store trade in credits cannot be returned for full cash value. All trade-ins are final. The trade in transfers all rights in the device to HYLA Mobile ULC or TELUS Retail Limited (d.b.a. Mobile Klinik) and waives any claim against TELUS, Mobile Klinik and HYLA Mobile ULC with respect to the device or the trade in program. The trade-in program is available in Canada only and may be cancelled at any time without notice. Trade-In value is dependent on the condition of the device being traded in.
- TELUS offers a 12-month limited warranty on select new smartphones (“Phone” or “Phones”), commencing on the date that the Phone’s 1-year manufacturer’s warranty expires, that the Phone shall be free of defects in materials and workmanship, subject to the eligibility requirements, conditions and limitations below. In order to be eligible for this warranty, the Phone must have been purchased from TELUS or Koodo on or after October 24, 2025, must have an active TELUS or Koodo mobility plan, and must have had an original manufacturer’s warranty period of not more than 1 year. Sonim devices, smartphones with a manufacturer’s warranty of more than 1 year, tablets, watches, accessories, and all other Mobility products are not eligible for this warranty.
- Applies to regular price of all TELUS SmartHome Security (“SHS”) plans excluding Smart Camera. SHS plans require either a 3-year or 5-year term, except Smart Camera and Smart Automation Plus plans, which only qualify for a 3-year term. Available to existing TELUS or Koodo Mobility post-paid consumer customers who have not subscribed to SHS services in the past 90 days. Customers with an active consumer TELUS or Koodo Mobility post-paid account will receive a discount of $10/month for the duration of the term. Discounts, promotions, benefits and credits are earned for each full month of service and do not apply to partial billing periods. Minimum system requirements apply. Equipment may not be as shown. Final eligibility for the services will be determined by a licensed and certified TELUS technician. A cancellation fee applies for early termination of the 3-year or 5-year service agreement equal to $5/month for the HomeView and Smart Automation Plus plans, and $15/month for the Secure and Control plans, multiplied by the number of months remaining in the service agreement (with a partial month counting as a full month), plus applicable taxes. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account. Professional installation fee of $200 applies for all professionally installed plans for customers who subscribe to consumer post-paid plans on TELUS or Koodo and/or High Speed Internet. Additional installation fees may apply for extra equipment. A $100 kit fee is charged on self-install orders and is 100% refundable when service is activated within 30 days of order. This includes installation of automation and security devices, app installation and a walk-test where required. Once your service is activated you will be notified by email within 5 business days that the kit fee has been automatically refunded to your bill.
- Customers who sign up for Control Video + Video on a 3 or 5 year service agreement, are eligible to receive up to $1300 in rental equipment. Included equipment is provided to TELUS SmartHome Security customers as part of the recurring monthly fee. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account. Purchased or rental equipment can be repaired or replaced with parts or equipment that are not original equipment manufacturer, refurbished or new, at our sole discretion.
- Offer subject to change without notice and expires April 30, 2026.Only available online, in select stores and through TELUS call centres. $50 trade-in credit available only to TELUS mobility customers who activate or renew an eligible Easy Payment plan with a certified pre-owned smartphone and trade in an eligible device. Credit is applied in addition to the trade-in value of eligible devices. Devices traded online will receive Trade-in bonus and trade-in value in bill credits. Devices traded in-store will receive Trade-In bonus and trade-in value in either in-store credits or a one time bill credit. Customers who choose to return their devices through a “Take home, trade later” program through a prepaid return shipping label will receive a one time bill credit after their device has been evaluated. Limit of one trade in per customer. Trade-in value is dependent on the condition of the device being traded in. The final trade-in value will be confirmed once the device is received and evaluated. Trade in credits and bonus have no cash value, are non-transferable and can only be used when activating or renewing service in the TELUS store where the device was traded in at the time of the trade in. Products purchased using trade in credits cannot be returned for full cash value. All trade-ins are final. The trade-in transfers all rights in the device to HYLA Mobile ULC or TELUS Retail Limited (d.b.a. Mobile Klinik) and waives any claim against TELUS, Mobile Klinik and HYLA Mobile ULC with respect to the device or the trade in program. The trade-in program is available in Canada only and may be cancelled at any time without notice. Subject to approved credit with a 24-month Easy Payment agreement (0% APR) on an eligible in-market plan with data and voice included. Easy Payment balance will be repaid over a 24-month period via equal monthly payments. Payment of any outstanding Easy Payment balance due upon cancellation, termination or account transfer. Applicable taxes are calculated based on the total no term price less any device discounts and must be paid in full at the time of purchase. Pay-per-use charges (including long distance, roaming and additional airtime or data) are extra. A monthly rate plan is charged in addition to the 24-month Easy Payment plan. A one-time connection fee of $80 applies to in-store and call center upgrades and activations. Connection fee is subject to change without notice.
- TELUS offers a limited warranty that certified pre-owned devices purchased from TELUS shall be free of defects in materials and workmanship. For certified pre-owned devices purchased on or after October 25, 2025, this limited warranty commences on the date of purchase and either (i) ends one year from the date of purchase or (ii) continues as long as the device has an active TELUS or Koodo mobility plan. If TELUS cannot repair your eligible device (for example, due to parts or replacement device availability), TELUS may elect to provide an offer. For more information, exclusions, conditions and limitations, click here.
- Up to $240 trade in credit available to TELUS wireless customers who activate or renew on an Google Pixel 10 128GB smartphone on a 2 year plan and who trade in an eligible device. Trade-in an Google Pixel 9 128 valued at $240. Devices traded online will receive Trade-in value in bill credits. Limit of one trade in per customer. Trade-in value will be confirmed upon in-store evaluation. In-store trade in credits have no cash value, are non-transferable and can only be used when activating or renewing service in the TELUS store where the device was traded in at the time of the trade in. Products purchased using in-store trade in credits cannot be returned for full cash value. All trade-ins are final. The trade in transfers all rights in the device to HYLA Mobile ULC or TELUS Retail Limited (d.b.a. Mobile Klinik) and waives any claim against TELUS, Mobile Klinik and HYLA Mobile ULC with respect to the device or the trade in program. The trade-in program is available in Canada only and may be cancelled at any time without notice. Trade-In value is dependent on the condition of the device being traded in.
- Nearly 9 in 10 (88%) of Canadians have been targeted by fraud.
Source: Scotiabank. Infographic: The impact of financial fraud on Canadians. March 11, 2025. https://www.scotiabank.com/ca/en/about/perspectives.articles.economy.2025-03-fraud-scam-poll-infographic.html. Accessed February 24, 2026.
- Up to $285 trade in credit available to TELUS wireless customers who activate or renew on an iPhone Air 1TB smartphone on a 2 year plan and who trade in an eligible device. Trade-in an iPhone 15 128 GB valued at $285. Devices traded online will receive Trade-in value in bill credits. Limit of one trade in per customer. Trade-in value will be confirmed upon in-store evaluation. In-store trade in credits have no cash value, are non-transferable and can only be used when activating or renewing service in the TELUS store where the device was traded in at the time of the trade in. Products purchased using in-store trade in credits cannot be returned for full cash value. All trade-ins are final. The trade in transfers all rights in the device to HYLA Mobile ULC or TELUS Retail Limited (d.b.a. Mobile Klinik) and waives any claim against TELUS, Mobile Klinik and HYLA Mobile ULC with respect to the device or the trade in program. The trade-in program is available in Canada only and may be cancelled at any time without notice. Trade-In value is dependent on the condition of the device being traded in.
- Offer and regular pricing subject to change without notice and available only to eligible TELUS customers who are new Stream+ subscribers. Eligible Stream+ Basic subscribers receive a $13/month discount for 3 months, provided the eligibility requirements are met. Eligible Stream+ Premium subscribers receive a $18 /month discount for 3 months, provided the eligibility requirements are met. Subscription auto-renews. Must be a Canadian resident not currently subscribed to Stream+ with Netflix, Disney+ and Amazon Prime. Eligibility may vary for customers in certain regions due to their connection type. All prices do not include applicable taxes. Only one Stream+ activation can be completed per MyTELUS account. Stream+ Basic includes: Netflix Standard with ads, Disney+ Standard with ads and Amazon Prime (ad supported). Regular price for Stream+ Basic is $23.00 plus applicable taxes and subject to change. Stream+ Premium includes: Netflix Premium, Disney+ Premium and Amazon Prime (ad supported). Regular price for Stream+ Premium is $43.00 plus applicable taxes and subject to change. Offer cannot be combined with other promotions. Account activation with Netflix, Amazon and Disney (the “Provider(s)”) is required and your use of these services is subject to each Provider’s applicable terms and conditions and privacy policy. If you have an existing account with any Provider, you must cancel it with this Provider and then redeem this offer in order to avoid double billing. Other conditions apply. Please review the full terms and conditions: https://www.telus.com/streamplusterms.
- Calls from Canada to 27 international destinations included: United States, China, Hong Kong, India, Mexico, Bangladesh, United Kingdom, Argentina, Australia, Brazil, Costa Rica, Colombia, France Germany, Japan, South Korea, Ireland, Italy, Malaysia, Netherlands, Pakistan, Peru, Philippines, Poland, Singapore, Sri Lanka, Taiwan. Calls made to phone numbers starting with the following six-digit combinations are not included: 559-726, 712-775, 712-432, 605-562, 605-475, and 530-881. Calls made to these numbers will be billed at your standard pay-per-use rate. Macau is not included.
- Offer subject to change without notice. To activate for compatible mobile devices, enable Call Control (“CC”) using either My TELUS online or the My TELUS app. CC is designed to screen out robocalls. Note that CC may screen out legitimate auto-dialled calls, such as an automated recording notifying you of a package delivery or a home intercom system. Call Control and IVR access (*99) may not work for some customers while roaming. For more information, visit https://www.telus.com/en/support/article/call-control-for-mobile-devices-explained
- Subject to technician and part availability. Peak business periods may affect availability. Customers must complete the initial assessment 2 hours prior to location closing hours. Some repairs are not eligible.
- 5G access requires a compatible device and connection to TELUS' 5G network where available. Speed and signal strength may vary with your device, configuration, Internet traffic, environmental conditions, applicable network management and other factors. For more information, visit telus.com/coverage. Data speeds reduced to a maximum of 512Kbps after your included high-speed data bucket is exhausted. Speed may vary with your device, internet traffic, environmental conditions, and other factors. Please refer to TELUS’ Fair Use Policy attelus.com/fairusepolicyfor further information.