Vancouver Internet Service Provider

Home internet in Vancouver

Say goodbye to buffering and hello to seamless streaming, gaming and browsing with TELUS PureFibre Internet. Lock in incredible holiday savings on Canada's most reliable internet technology today.

A TELUS modem next to the 5-Year Plan Price Lock badge.

PureFibre 3 Gig Internet¹

Seamless 4K streaming and gaming for the entire family at the same time.

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PureFibre 1.5 Gig Internet²

Crystal-clear video calls and fast file transfers for work and virtual meetings.

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A laptop next to a TELUS modem. The laptop screen displays a hummingbird flying toward a fibre optic cable.

PureFibre Internet with Streaming and Live TV³

Catch every moment of MLB season with PureFibre 1.5 Gigabit Internet, streaming and live TV from $145 per month.³

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TELUS PureFibre Internet®

Live uninterrupted with fibre internet

There are many internet providers in Vancouver, but only TELUS has PureFibre, delivering the fastest internet speeds in Western Canada.⁴ Enjoy uninterrupted internet that won’t let you down.

Technology you can count on

Enjoy lag-free, consistent internet powered by the world’s most reliable technology.⁵

100% fibre right to your home

Only TELUS PureFibre offers a direct connection to your home, never through a coaxial cable.

Speeds up to 3Gbps

Get equally fast upload and download speeds⁶ for buffer-free work, gaming and video.

Expect more from your Vancouver home internet provider

Our PureFibre Internet service promise:

30-day money-back guarantee. Activate online and if you’re not satisfied we’ll refund your money.

Proactive monitoring. We monitor the health of our fibre network around the clock to detect issues and resolve them quickly

24/7 technical support. If there’s a problem with your services, find help through our various support options, no matter what time it is.

An image showing two individuals viewing a laptop at their desk.

Looking for high-speed, reliable internet in Vancouver?

Experience seamless streaming, lag-free gaming‌ and work-from home frustration-free. Benefit from affordable packages tailored to suit your needs, so you get maximum value for your investment. Enjoy unrivaled reliability and extensive coverage from Gastown to UBC, we keep you connected no matter where you are.

Elevate your online experience. TELUS brings the best in internet services to your doorstep. Stay connected, entertained‌ and productive with TELUS internet in Vancouver.

Switching to TELUS internet in Vancouver is simple

Take advantage of Simple Switch for a seamless transition to TELUS as your Vancouver internet service provider.

No service downtime

We’ll handle your transfer

30-day money-back guarantee

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Frequently asked questions

Offer subject to change without notice. Available to new and existing TELUS customers in BC or Alberta who have not subscribed to internet in the past 90 days and activate an eligible internet plan on a 2 year term. The Plan Price Lock Discount (“Lock”) applies to the monthly regular price for eligible internet plans, before any applicable taxes, other government imposed fees, discounts, promotions and bill credits, for 5 years starting from the time of eligible plan activation. Prices of features, select add-ons and pay-per-use rates are not guaranteed during the Lock period and are subject to change. After the Lock period, in-market regular pricing applies and is subject to change. The Lock may be removed upon internet plan change or renewal or if you no longer meet the eligibility criteria. Cannot be combined with other promotional offers not mentioned in this advertisement. Prices of features and select add-ons are not guaranteed during the 2 year term and subject to change anytime. From month 1-60, a $45/mo. internet discount applies to the regular price, currently $155/mo. At month 61, the $51/mo. internet discount will continue to apply for as long as the eligibility requirements are met or until the discount is no longer maintained. From month 1-60, a $20/mo. discount applies to the regular price of unlimited data-add on, currently $20/mo. At month 61, the $20/mo. unlimited data add-on discount will continue to apply for as long as the eligibility requirements are met or until the discount is no longer maintained. All prices do not include applicable taxes. A cancellation fee applies to the early termination of your 24 month internet service agreement, which will be the sum of $360, declining by $15 for every month of Internet service and reducing to $0 at the end of your 2 year term. Rental equipment must be returned in good condition within 14 days of upon cancellation or termination of service, otherwise the replacement cost will be charged to the account. Maximum speeds require optimal network conditions on a wired connection. Internet access speeds may vary depending on location, usage within the home network, Internet traffic, applicable network management or server configurations. Concurrent data streams, including combinations of uploads and downloads, may be required to access maximum speeds. Maximum speeds may not be achievable using a single device. Discounts, promotions, benefits and credits are earned for each full month of service and do not apply to partial billing periods. Final eligibility for the services will be determined by a TELUS representative.
Offer subject to change without notice. Available to new and existing TELUS internet customers in BC or Alberta who activate on a new 2 year term. Cannot be combined with other promotional offers not mentioned in this advertisement. Prices of features and select add-ons are not guaranteed during the 2 year term and subject to change anytime. From month 1-60, the internet plan price is $105/mo. Unlimited internet data feature is included. All prices do not include applicable taxes. A cancellation fee applies to the early termination of your 24 month internet service agreement, which will be the sum of $480, declining by $20 for every month of Internet service and reducing to $0 at the end of your 2 year term. Rental equipment must be returned in good condition within 14 days of cancellation or termination of service, otherwise the replacement cost will be charged to the account. Maximum speeds require optimal network conditions on a wired connection. Internet access speeds may vary depending on location, usage within the home network, Internet traffic, applicable network management or server configurations. Concurrent data streams, including combinations of uploads and downloads, may be required to access maximum speeds. Maximum speeds may not be achievable using a single device. Discounts, promotions, benefits and credits are earned for each full month of service and do not apply to partial billing periods. Final eligibility for the services will be determined by a TELUS representative.
Offer subject to change without notice. Available to TELUS or Koodo Mobility post-paid customers who subscribe to qualifying TELUS Home Internet packages. A $10/mo. discount will apply to the internet bill for as long as the eligibility requirements are met or until the discount is no longer maintained. Discounts, promotions, benefits and credits are earned for each full month of service and do not apply to partial billing periods. If you change your plan following our eligibility assessment, your discount may be removed. Offers subject to change without notice. Available to residential customers who have not subscribed to Internet and Optik TV in the past 90 days. For customers signing up on a 24 months term, the Internet and Optik TV rate plan price is guaranteed to remain the same for the duration of the 24 month term. Prices of features and add-ons such as unlimited internet data, a la carte TV channels/theme packs and premium TV content are subject to change anytime. Cannot be combined with other promotional offers. Offer includes Optik TV 2 Theme Packs + 1 Premium and PureFibre Gigabit Internet. From month 1-24, a $15/mo discount applies to TELUS Optik TV and a $15/mo discount applies to Internet for a total of $30/mo discount ($720 savings over 2 years, or $960 including mobility discount). From months 1-24, an additional $20/mo discount applies to Internet and an additional $10/mo discount applies to Optik TV with the use of promo code “SPECIALOFFER”. Regular price of Optik TV with PureFibre Gigabit Internet is currently $215/mo. All prices do not include applicable taxes. $0 Unlimited data offer is only available to customers signing up on a 2 year internet service agreement. Regular pricing (currently $20 for Unlimited Data add-on) applies at month 25. Minimum system requirements apply. TELUS reserves the right to modify channel lineups and packaging without notice. HDTV input equipped-television required to watch HD. Final eligibility for the services will be determined by a TELUS representative. The promotional offer will cease to apply if you downgrade below the minimum. Promotional offers do not apply to Basics service. A cancellation fee applies to the early termination of your internet and Optik TV service agreement, which will be the sum of $960, declining by $40 for every month of Internet and Optik TV service and reducing to $0 at the end of your 2 year term. If you cancel your internet service but keep Optik TV, the internet service cancellation fee is $480 declining by $20 per month and reducing to $0 at the end of your commitment term. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account. Maximum speeds require optimal network conditions on a wired connection. Internet access speeds may vary depending on location, usage within the home network, Internet traffic, applicable network management or server configurations. Concurrent data streams, including combinations of uploads and downloads, may be required to access maximum speeds. Maximum speeds may not be achievable using a single device.
Not available in all areas. Traditional copper wire or copper wire hybrid networks are subject to capacity constraints and environmental stresses that do not affect TELUS fibre optic technology, which is based on light signals. Individual results may vary depending on location, usage within the home network, Internet traffic, applicable network management or server configurations. For a description of TELUS’ network management practices please see
telus.com/networkmanagement
.
Not available in all areas. Traditional copper wire or copper wire hybrid networks are subject to capacity constraints and environmental stresses that do not affect TELUS fibre optic technology, which is based on light signals. Not available in all areas. Individual results may vary depending on location, usage within the home network, Internet traffic, applicable network management or server configurations. For a description of TELUS’ network management practices please see
telus.com/networkmanagement
.
TELUS offers symmetrical speeds, with the exception of PureFibre Internet 1.5G where the download speed is 1500 Mbps and upload speed is 940 Mbps. Not available in all areas. Minimum system requirements apply. Final eligibility for the services will be determined by a TELUS representative. Maximum speeds require optimal network conditions on a wired connection and may not be achievable using a single device. Internet access speeds may vary depending on location, usage within the home network, internet traffic, user device capability, and applicable network management or server configurations. Concurrent data streams may be required to access maximum speeds. For a description of TELUS’ network management practices please see
telus.com/networkmanagement
$0 Unlimited data offer is only available to customers signing up on a 2 year internet service agreement. Regular pricing for Unlimited Data add-on applies at month 25, regular price is currently $20 per month and is subject to change without notice.

Home internet in Vancouver

PureFibre 3 Gig Internet1

PureFibre 1.5 Gig Internet2

PureFibre Internet with Streaming and Live TV3

TELUS PureFibre Internet®

Live uninterrupted with fibre internet

Technology you can count on

100% fibre right to your home

Speeds up to 3Gbps

Expect more from your Vancouver home internet provider

Looking for high-speed, reliable internet in Vancouver?

Switching to TELUS internet in Vancouver is simple

Frequently asked questions

View terms and conditions

PureFibre 3 Gig Internet¹

PureFibre 1.5 Gig Internet²

PureFibre Internet with Streaming and Live TV³