Faster internet is coming to more areas of Kitchener

We're expanding blazing-fast PureFibre Internet in more areas of Kitchener. Connect your home to the fastest internet technology¹ or take it one step further and pre-order today to get exclusive offers.

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View offers

Here’s how to get started

Sign up for the Fibre Optic Drop

For eligible households, agree to the Drop - our process for running a fibre connection to your home. We’ll complete installation, usually within 6 months. There are no additional service fees for the Drop.

Claim your early bird offer (optional)

By agreeing to the Drop, you may qualify for exclusive early bird offers. Select the speed that works for you, bundle services to save more and enjoy a bonus on us. There are no service charges until your services are active.

EARLY BIRD OFFERS

Help future-proof your home and get extra benefits

Browse the pre-order offers you may qualify for and click the link below to select your options.

Select your early bird bonus

A tablet displaying the posters of Stranger Things 5, Percy Jackson and the Olympians, and Gen V.

Get an exclusive $5/mo. off Stream+ for up to 24 months²

Get an extra $50 hardware discount with an eligible SmartHome+ Video plan, with equipment financing ³

Get TELUS Online Security Standard on us for the first 3 months⁴

Learn more about early bird bonuses

Select a speed

PureFibre 1.5 Gig

1500 Mbps download/940 Mbps upload⁵

PureFibre 3 Gig

3000 Mbps download/upload⁵

PureFibre 5 Gig

5000 Mbps download/upload⁵

Add Entertainment (optional)

TELUS TV

Streaming + Live TV

Stream+

Netflix, Disney+, Amazon Prime and exclusive TELUS content

Learn more about TELUS TV

TELUS Mobility customers enjoy even more pre-order benefits

Save when you sign up for the Drop

Bring your own phone and get $5/mo. off your primary line for up to 12 months⁶

Save even more when you bundle

Pre-order PureFibre Internet and get an extra $15/mo. off your primary TELUS Bring Your Own Phone plan⁷

Earn TELUS Rewards

Get 50,000 TELUS Rewards points when you pre-order⁸

Get started

Own a small business in Kitchener?

See if the Drop is available at your location and explore exclusive early bird offers.

Explore Business Internet

Why choose PureFibre Internet with TELUS?

Canada’s #1 internet technology for speed and reliability⁹

Faster. More reliable. Future-ready.

100% fibre optic connection direct to your home¹

The only 100% fibre optic connection direct to your home currently offered in your neighbourhood.

Symmetrical speeds

PureFibre offers symmetrical upload and download speeds.⁵

Bundle TELUS services and save

Unlock savings and rewards.

Not ready to pre-order? Sign up for the Drop for no added service cost.

Provide permission for the Drop—which lets us run fibre optic to your home. There’s no commitment to order services and you can pre-order later.

TELUS team members preparing food hampers during TELUS Days of Giving, our signature global volunteer movement.

Powered by Purpose

Through our Give Where We Live philosophy, we’re investing in the communities we serve. Because the more impact we can make today, the better we can make tomorrow.

$21M

Donated by TELUS Friendly Future Foundation in support of 740 projects in Ontario since 2018.

1.9M

Hours volunteered by our team members and retirees in Ontario since 2000.

2000

Students supported through the TELUS Student Bursary, including 52 from the Kitchener area.

2030

Commitment to becoming an operationally carbon-neutral company.

Learn more about TELUS

Frequently asked questions

Have more questions?

Visit us in-store

View our products in person and get answers from our knowledgeable team.

Find a store

Eligibility may vary by address. Traditional copper wire or copper wire hybrid networks are subject to capacity constraints and environmental stresses that do not affect fibre optic technology, which is based on light signals. Individual results may vary depending on location, usage within the home network, Internet traffic, applicable network management practices or server configurations. For a description of TELUS’ network management practices please see
telus.com/networkmanagement
.
Offer and regular pricing subject to change without notice. Available to new and existing TELUS mobility or home services customers who pre-order and remain subscribed to an eligible PureFibre Internet plan and subscribe to a new Stream+ plan. If applicable, instructions on offer activation will be provided after successfully pre-ordering an eligible TELUS PureFibre Internet plan. A $5/mo discount applies to Stream+ for 24 months, provided the eligibility requirements are met. Subscription auto-renews. Must be a Canadian resident not currently subscribed to Stream+ with Netflix, Disney+ and Amazon Prime. Eligibility may vary for customers in certain regions due to their connection type. All prices do not include applicable taxes. Only one Stream+ activation can be completed per MyTELUS account. Stream+ Basic includes: Netflix Standard with ads, Disney+ Standard with ads and Amazon Prime (ad supported). Regular price for Stream+ Basic is $23.00 plus applicable taxes and subject to change. Stream+ Premium includes: Netflix Premium, Disney+ Premium and Amazon Prime (ad supported). Regular price for Stream+ Premium is $43.00 plus applicable taxes and subject to change. Offer cannot be combined with other promotions. Account activation with Netflix, Amazon and Disney (the “Provider(s)”) is required and your use of these services is subject to each Provider’s applicable terms and conditions and privacy policy. If you have an existing account with any Provider, you must cancel it with this Provider and then redeem this offer in order to avoid double billing. Other conditions apply. Please review the full terms and conditions:
https://www.telus.com/streamplusterms
.
Offer subject to change without notice. Available to eligible customers who pre-order an eligible PureFibre Internet plan and are new SmartHome+ customers who purchase SmartHome+ compatible devices on an eligible SmartHome+ Video plan. One camera purchase at minimum required. Device taxes due upfront with Easy Payment. If applicable, instructions on offer activation will be provided after successfully pre-ordering an eligible TELUS PureFibre Internet plan. Use of promo code required. If the hardware total in cart is less than the discount amount or if no select hardware is added to your cart at the time of your service, then any remaining balance of discount will be forfeit. Hardware discounts are non-stackable with any other offer, non-transferable and cannot be exchanged for cash. All prices do not include applicable taxes. If you cancel your service subscription before the end of the 36-month financing period, you will still be charged for your equipment balance under your TELUS Easy Payment agreement. Subject to approved credit. Service subscription must be kept for 24 months, otherwise upon cancellation you will be charged a fee reflecting a portion of promotional discounts(s) previously applied to your device(s). Cancel anytime, effective at the end of the current billing period, except in Québec where you will immediately lose access to features associated with the service. Please review the full terms and conditions at
https://www.telus.com/en/support/article/telus-smart-home-subscriptions-service-terms
. Subject to approved credit with TELUS Easy Payment®. Taxes due upfront with Easy Payment.
Offer and regular pricing subject to change without notice and available to eligible customers who agreed to the 100% Fibre Optic Drop (“Drop”) installation and pre-order an eligible PureFibre Internet plan. Regular price of TELUS Online Security (“TOS”) TOS Standard is $12/month plus applicable taxes. You are signing up for TOS Standard. A $12/mo discount applies from months 1-3. Subscription auto-renews. If applicable, instructions on offer activation will be provided after successfully pre-ordering an eligible TELUS PureFibre Internet plan. Final eligibility for the services will be determined by a TELUS representative. Discounts, promotions, benefits and credits are earned for each full month of service and do not apply to partial billing periods.
TELUS offers symmetrical speeds, with the exception of PureFibre Internet 1.5G where the download speed is 1500 Mbps and upload speed is 940 Mbps. Not available in all areas. Minimum system requirements apply. Final eligibility for the services will be determined by a TELUS representative. Maximum speeds require optimal network conditions on a wired connection and may not be achievable using a single device. Internet access speeds may vary depending on location, usage within the home network, internet traffic, user device capability, and applicable network management or server configurations. Concurrent data streams may be required to access maximum speeds. For a description of TELUS’ network management practices please see
telus.com/networkmanagement
Offer subject to change without notice and available to TELUS mobility customers on an eligible bring your own device plan who agreed to the 100% Fibre Optic Drop (“Drop”) installation. A $5/mo. discount will apply to the primary mobility line for 12 months, starting on the billing cycle following successful order of the Drop, provided the eligibility requirements are met. Discount may be removed upon rate plan change or if the customer cancels the Drop. Final eligibility for the services will be determined by a TELUS representative. Discounts, promotions, benefits and credits are earned for each full month of service and do not apply to partial billing periods. If you change your plan following our eligibility assessment, your discount may be removed.
Offer subject to change without notice and available to TELUS mobility customers on an eligible bring your own device plan who agreed to the 100% Fibre Optic Drop (“Drop”) installation and successfully activate an eligible PureFibre Internet plan. A $15/mo. discount will apply to the primary mobility line for as long as the eligibility requirements are met or until the discount is no longer maintained. Internet service must be successfully activated within 12 months of the Drop completion. Discount may be removed upon internet or mobility rate plan change or if the customer cancels the Drop. Final eligibility for the services will be determined by a TELUS representative. Discounts, promotions, benefits and credits are earned for each full month of service and do not apply to partial billing periods. If you change your plan following our eligibility assessment, your discount may be removed.
Offer subject to change without notice and available to new and existing mobility customers who agreed to the 100% Fibre Optic Drop (“Drop”) installation and pre-order an eligible PureFibre Internet plan. TELUS Rewards is available to new and existing customers that have one or more eligible TELUS Services, where applicable. To view the full list of eligible services and eligibility criteria, visit telus.com/rewards. The TELUS Rewards program and eligibility are subject to change without notice. See terms and conditions for further information:
https://telus.com/rewardsserviceterms
.
Traditional copper wire or copper wire hybrid networks are subject to capacity constraints and environmental stresses that do not affect fibre optic technology, which is based on light signals. Not available in all areas.
Not available in all areas. Traditional copper wire or copper wire hybrid networks are subject to capacity constraints and environmental stresses that do not affect TELUS fibre optic technology, which is based on light signals. Individual results may vary depending on location, usage within the home network, Internet traffic, applicable network management or server configurations. For a description of TELUS’ network management practices please see
telus.com/networkmanagement
.
Conditions apply. TELUS offers the fastest download and upload speeds of up to 5 Gbps compared to any other major internet service provider in your neighborhood. TELUS is the only major provider in your neighborhood with a 100% fibre optic connection to the home. Fibre optic technology is based on light signals which is not impacted by the capacity constraints and environmental stresses that affect traditional copper wire or Hybrid Fibre Coax (HFC) networks. That means a fast, consistent connection to your home. Not available in all areas. Individual results may vary depending on location, usage within the home network, number of connected devices on the speed profile, applicable network management or server configurations.

Faster internet is coming to more areas of Kitchener

Faster internet is coming to more areas of Kitchener

Faster internet is coming to more areas of Kitchener

Here’s how to get started

Sign up for the Fibre Optic Drop

Claim your early bird offer (optional)

Help future-proof your home and get extra benefits

Select your early bird bonus

Select a speed

PureFibre 1.5 Gig

PureFibre 3 Gig

PureFibre 5 Gig

Add Entertainment (optional)

TELUS TV

Stream+

TELUS Mobility customers enjoy even more pre-order benefits

Save when you sign up for the Drop

Save even more when you bundle

Earn TELUS Rewards

Own a small business in Kitchener?

Own a small business in Kitchener?

Why choose PureFibre Internet with TELUS?

Canada’s #1 internet technology for speed and reliability⁹

100% fibre optic connection direct to your home¹

Symmetrical speeds

Bundle TELUS services and save

Not ready to pre-order? Sign up for the Drop for no added service cost.

Powered by Purpose

$21M

1.9M

2000

2030

Frequently asked questions

Have more questions?

Call us

Visit us in-store

View terms and conditions

Faster internet is coming to more areas of Kitchener

Faster internet is coming to more areas of Kitchener

Faster internet is coming to more areas of Kitchener

Here’s how to get started

Sign up for the Fibre Optic Drop

Claim your early bird offer (optional)

Help future-proof your home and get extra benefits

Select your early bird bonus

Select a speed

PureFibre 1.5 Gig

PureFibre 3 Gig

PureFibre 5 Gig

Add Entertainment (optional)

TELUS TV

Stream+

TELUS Mobility customers enjoy even more pre-order benefits

Save when you sign up for the Drop

Save even more when you bundle

Earn TELUS Rewards

Own a small business in Kitchener?

Own a small business in Kitchener?

Why choose PureFibre Internet with TELUS?

Canada’s #1 internet technology for speed and reliability9

100% fibre optic connection direct to your home1

Symmetrical speeds

Bundle TELUS services and save

Not ready to pre-order? Sign up for the Drop for no added service cost.

Powered by Purpose

$21M

1.9M

2000

2030

Frequently asked questions

Have more questions?

Call us

Visit us in-store

View terms and conditions

Canada’s #1 internet technology for speed and reliability⁹

100% fibre optic connection direct to your home¹