Explore Optik TV® packages

Selecting the right home internet plan can be hard depending on your lifestyle. Try our internet quiz to find a plan that suits your needs.

Every plan comes with a set top box included, no charge rental on a 2-year term. Rental fees are applicable to no term packages, and/or to additional set top boxes. Please visit our hardware page for more details.

We have flexible installation options available and as physical distancing guidelines change, we will continue to offer innovative install and support options.

Self-install

Products are shipped to you with installation instructions. The hardware that comes with our Core and Core+1 premium plans are self-install only. The hardware that comes with our other TV plans have flexible installatoin options.

Virtual Install

A technician will complete all work outside your home, and leave sanitized devices at your door. Then they’ll video call you and guide you through the installation.

In-person Install

Once the technician has asked you some COVID-screening questions to ensure safety, they may enter your home and complete the installation. If it’s not deemed safe to enter, they’ll complete a Virtual Install or offer to reschedule your appointment.

If you select in-person or virtual install, you can book an installation appointment during checkout.

2 year term

On a 2 year term, we offer a 30-day satisfaction guarantee. If you’re not satisfied, you can cancel within 30 days of installation. All fees – including monthly charges, installation fees (if any) and up to $100 in pay-per-view charges – will be waived. If you received a gift with purchase, you have 21 days to return it.

After 30 days, if you cancel your internet and/or TV service, the fee will be $15 for each service, for each month (or partial month) remaining in your term. For example:

If you cancel your TV service at the end of month 18, there are still 6 months remaining in your term. So the cancellation fee will be 6 months x $15 = $90 (plus taxes)

If you cancel both Internet and TV at the end of month 18, there are still 6 months remaining in your term. So the cancellation fee will be 6 months x $30 = $180 (plus taxes)

No term

If you are not on a term agreement (or if you’ve completed it) you may cancel services any time without charge. The 30-day satisfaction guarantee does not apply.

Yes, there's a TELUS Internet plan that will give your business the competitive edge you're looking for no matter what industry you're in.

Explore business internet

Theme packs are small bundles of channels of a similar genre (e.g. news, lifestyle, movies, etc.) Adding theme packs is convenient and cheaper than buying all the channels individually.You can learn more about our theme packs and all our available programming on the What to Watch page.

Our premium options represent the very best in entertainment. Popular premium options include Netflix, Crave, Sportsnet World, and a variety of premium foreign language content. You can learn more about our premium options and all our available programming on the What to Watch page.