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Office Phone Call Return explained

How to retrieve the number from your last incoming call

Call Return

    Notes
    :

      Busy Call Return

      If you get a busy signal and hear "This number is busy...":

        Notes
        :

          Troubleshoot Call Return

          Pay-per-use block

          Your account may have a pay-per-use block on it. This will prevent you from using any features that are pay-per-use, including Call Return.

          Log in
           to your account and check if you have a pay-per-use block added to your account. You can
          contact us
           to get this block removed.

          Phone not recognizing * (star) commands

          The most common cause for the Call Return not working is that you have your phone set to pulse instead of tone. If touch tone is not activated, the system will not recognize your commands. To fix this:

            Downloads

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