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Access Office Phone voicemail messages by phone
How to access messages from your office phone or any other phone
You can access your messages from any phone.
From your own phone
From your own phone, wait for a dial tone, then dial
*98
Enter your password
From the main menu, select
1
to review messages
To delete a message, select
7
To save a message, select
9
To skip to the next message and leave this message as
New
,
Unheard
select
#
To exit, select
*
*
until you hear the system say "Goodbye," or simply hang up
From another phone
To listen to your messages away from home:
Call your office phone number and press
*
during your greeting
Listen to the voice instructions. Enter your
10-digit mailbox number
During your greeting, press
*
Enter your
password
From the
main menu
, press
1
To delete the message, press
7
To save the message, press
9
To skip to the next message and leave this message as
New
,
Unheard
select
#
To exit, select
*
*
until you hear the system say "Goodbye," or simply hang up
Downloads
Voice Mail user guide
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Learn about accessibility at TELUS