Home phone Call Return explained

:

If you get a busy signal and hear "This number is busy...":

:

Your account may have a pay-per-use block on it. This will prevent you from using any features that are pay-per-use, including Call Return.

Log in

to your account and check if you have a pay-per-use block added to your account. You can

contact us

to get this block removed.

The most common cause for the Call Return not working is that you have your phone set to pulse instead of tone. If touch tone is not activated, the system will not recognize your commands. To fix this: