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Warranty & Repair


Warranty information

All Sonim phones purchased through TELUS are covered by a three year comprehensive warranty starting from the date of purchase, covering manufacturing defects, failures and accidental damage. If you are having issues with your device, you can bring it to a TELUS location for repair.

Get hands-on help

Take advantage of a complimentary, one-on-one TELUS Learning Centre session to get the most out of your device and services.

Check your coverage

You can check your coverage and warranty status at any time online. If you’re having problems with your device, find next steps for repair based on your warranty coverage.

Network features


Sonim XP5 Specifications
Wireless Public Alerts (WPA)
Voice over LTE (VoLTE)
Wi-Fi Calling
Visual Voicemail (VVM) Capable
Current software versionProprietary

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