Don’t worry, you’re in the right place. ADT Health & Independent Living is now TELUS Health.
If you’re an existing ADT.ca customer, you can get support by phone at 1-800-680-0522. Or, log in to your ADT by TELUS account for account inquiries & billing information.
Canada’s most affordable personal emergency response service¹
24/7 access to emergency support available in English, French, Punjabi, Cantonese and Mandarin
Easy installation, guided by our experts
All installations will now be guided remotely from outside your home, using proven new tools and methods.
Step 1
We will call you before your appointment to set expectations.
Step 2
The technician will leave the sanitized devices at your doorstep.
Step 3
The technician will call you and guide you through the installation steps.
On the go
LivingWell Companion Go
Get connected to help instantly, with automatic fall detection² and built-in GPS³, powered by Canada's largest and fastest network⁴.
In the home
LivingWell Companion Home with Fall Detection²
Enjoy peace of mind knowing that you or your loved ones are safe at home. With access to help 24/7, independent living is made comfortable and secure.
Safe independent living
LivingWell Companion™ makes living an independent life more secure at any stage of life. Whether you’re at home, on the go, or caring for a loved one, enjoy peace of mind with access to help when and where it's needed.
“The alarm makes me feel much more secure and it makes everyone in my family feel that much more secure.”
— Sheila from Vancouver, BC
Why TELUS?
Backed by Canada’s largest and fastest network⁴
When it comes to caring for your family, you want service you can trust. With amazing coverage and fast, reliable service, covering 99% of Canadians — you can stay connected to what matters.
Our network coverage
Supporting our communities
$1.2 billion of value donated with our hearts and hands since 2000 which includes 1 million hours given every year, 2 million youth impacted annually — and we’re just getting started.
More about Mobile Health Clinics
Used by your healthcare provider
For over 10 years TELUS has been Canada’s leading healthcare IT provider, with 85k+ physicians, pharmacists and allied healthcare professionals connected to the TELUS Health ecosystem.
Learn how TELUS is contributing to healthcare in Canada