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      Avoid wait times with our callback form. We aim to respond within two business days.

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      In Store

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      Business Mobility

      8am-11pm EST Mon-Fri / 8am-8pm EST Sat-Sun

      Existing customers can dial *611 when calling from your device

      1-877-352-0898

      Business Wireline

      8am-11pm EST Mon-Fri / 8am-8pm EST Sat-Sun

      1-877-352-0898

      Business Connect (Cloud based Voice over IP)

      8am-11pm EST Mon-Fri / 8am-8pm EST Sat-Sun

      1-877-352-0898

      Call Support


      Business Mobility

      Billing and Account inquiries

      8am - 9pm local time, Monday - Friday; 8am - 5pm local time, weekends; 24/7 Technical Support; Or *611 from your TELUS mobile device

      1-866-558-2273

      Business ADSL Internet, Fibre Internet, Optik TV & Phone

      Billing and Account inquiries

      8am - 5pm local time, Monday - Friday; 24/7 Technical Support

      1-800-361-3311

      Business Connect (Cloud based Voice over IP)

      Billing and Account inquiries

      8am - 5pm local time, Monday - Friday; 24/7 Technical Support

      1-844-626-6638

      G Suite & Office 365

      Billing and Account inquiries

      8am - 9pm local time, Monday - Friday; 8am - 5pm local time, weekends; 24/7 Technical Support; Or *611 from your TELUS mobile device

      1-866-558-2273 (BUS-APPS)

      Need to speak to someone?

      Our goal is to make sure we answer your questions and concerns as quickly as possible. If you haven't heard back from us please request a call or email at one of these options or by dialing 611 on your TELUS cell phone.

      Our goal is to satisfy our customers and we welcome opportunities to improve our service. If you've tried unsuccessfully to resolve an issue directly with TELUS, view further options.

      To help us improve this website, we'd love to hear your feedback. Tell us what you think.
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