If there is more than one account on the profile, select the desired
account
. You can also enter your account number in the
Find your account
field
Select the desired
subscriber
, if applicable. You can also enter your name in the
Search for a subscriber
field
Select
Change your plan
Note
: You will only be able to view plans that are available to you
without additional fees
, according to how far into your contract your device is
Note
: If you don't see promotional or other desired plans, it's possible your account is not yet eligible for them. You may also incur additional fees when changing to such plans. Please
Review your current add-ons and purchase new add-ons using the tabs to navigate the available options
Select
Continue to review
to review a summary of the changes
When ready, select
Confirm changes
to continue
Once completed, you'll be shown a confirmation that your transaction was successful. You will also receive a confirmation email
You can also scroll down the page to see a helpful overview of what to expect on your next bill in the
What's next?
section
My TELUS app
Log in to the
My TELUS app
Select
Plans & Devices
Select
Change plan
Note
: You will only be able to view plans that are available to you
without additional fees
, according to how far into your contract your device is
Note
: If you don't see promotional or other desired plans, it's possible your account is not yet eligible for them. You may also incur additional fees when changing to such plans. Please
You can transfer any existing Canadian number to your TELUS Business Mobility account, including landline numbers, once you have received your device and have set up your My TELUS account.