Change your Business Mobility rate plan

Skip the wait by easily changing your plan with My TELUS.

Notes
: 

Changing your rate plan online only lets you upgrade your plan (certain conditions apply). To downgrade the plan, please
contact us
This feature is only available for Business Accounts that have
less than 12 subscribers

Online

Log in to
My TELUS
Select the
Plans & Devices
tab
If there is more than one account on the profile, select the desired
account
. You can also enter your account number in the
Find your account
field
Select the desired
subscriber
, if applicable. You can also enter your name in the
Search for a subscriber
field
Select
Change your plan
- Note
  : You will only be able to view plans that are available to you
  without additional fees
  , according to how far into your contract your device is
- Note
  : If you don't see promotional or other desired plans, it's possible your account is not yet eligible for them. You may also incur additional fees when changing to such plans. Please
  contact us
  for more details
Select your desired plan using the
tabs
to navigate the available options
Select
Continue to add-ons
to proceed with the plan change
Review your current add-ons and purchase new add-ons using the tabs to navigate the available options
Select
Continue to review
to review a summary of the changes
When ready, select
Confirm changes
to continue
Once completed, you'll be shown a confirmation that your transaction was successful. You will also receive a confirmation email
You can also scroll down the page to see a helpful overview of what to expect on your next bill in the
What's next?
section

Log in to the
My TELUS app
Select
Plans & Devices
Select
Change plan
- Note
  : You will only be able to view plans that are available to you
  without additional fees
  , according to how far into your contract your device is
- Note
  : If you don't see promotional or other desired plans, it's possible your account is not yet eligible for them. You may also incur additional fees when changing to such plans. Please
  contact us
  for more details
Select the desired
subscriber
, if applicable. You can also enter your name in the
Search for a subscriber
field
Select your desired plan. You can select the
headings
to navigate between available options
Select
Continue
Here you can review your current add-ons and purchase any desired new add-ons. Select the
headings
to navigate between available options
Select
Continue
to review a summary of the changes
When ready, select
Confirm changes
to continue
Once completed, you'll be shown a confirmation that your transaction was successful. You will also receive a confirmation email
You can also scroll down the page to see a helpful overview of what to expect on your next bill in the
What's next?
section