Skip to content
Skip to search
Personal
Small & Medium Business
Health
Agriculture & Consumer Goods
Social Impact
Support
Support
Support
EN
BC
Mobility
Internet & TV
Phone
Security
Managed IT
Holiday deals
Cart has 0 items
Cart
Add Fast Passes and data top-ups
Learn how to get more data until the end of your billing cycle with Fast Passes and data top-ups
Fast Passes
are used to add high-speed data to your Peace of Mind and Unlimited for Business plans.
Top-ups
are used to add shareable data to your Simple Share for Business plans.
The system will default to the type of data that applies to your specific line, which you can add in multiple ways.
Follow these steps to add any data required to finish your cycle:
Online
Log In to your
My TELUS
profile
Select
Usage
tab
If applicable, select the desired account, then the correct subscriber
Select
Add a
Fast Pass
or
Add a data top-up
depending on your plan
Select the
amount of data
you require, then select
Complete purchase
Note any warnings that may put you over a set amount threshold
You will receive a purchase confirmation on screen
TELUS Assist
Use our TELUS Assist to keep things simple when you are out of data:
Locate the
TELUS Assist
icon on your screen
Tell the Assistant you wish to
Add Data Top Up
You will be prompted to sign in now if you are not already
Enter the desired subscriber phone number
Select your top-up or add-on, then select
YES
to confirm
Once completed, you will receive a confirmation message and a prompt to restart your device
My TELUS App
Log in to your
My TELUS app
Select
View data top-up options
or
Add a Fast Pass
from the
Usage
tab
Select any eligible Data Top-Up or Fast Pass
Review the details and select
Confirm
For more assistance, please consult our in-depth
step-by-step guide
with images.
Did this article solve your problem?
Yes
No
Related articles
Device balances
Find your current device balance and understand adjustments
Troubleshoot noise, static or radio interference on your Office Phone line
Follow these steps to help you determine the cause of the issue with your phone line.
Other factors impacting your wired internet speed
Troubleshoot your slow wired internet
Other factors impacting your Wi-Fi internet speed
Troubleshoot your slow Wi-Fi
Experiencing slow speeds (wired connection)
_
Learn about accessibility at TELUS