Skip to contentSkip to search
TELUS Logo

Galaxy J3Inserting and Removing the SIM Card

Learn how to insert and remove a SIM card from your device. Your cellular service is activated through your SIM card; without it you cannot use cellular features. Note that a SIM card tray removal tool may be needed and depending on the device you might need a Micro SIM card.

Learn how to insert and remove a SIM card from your device. Your cellular service is activated through your SIM card; without it you cannot use cellular features. Note that a SIM card tray removal tool may be needed and depending on the device you might need a Micro SIM card.

Steps List - Interactive list of steps. Select a step to read its corresponding text, and to see its Product Image and the Indicators necessary to complete the step.

Current Step: 1 - Remove the phone's back cover by placing a fingernail in the notch on the side of the phone and gently lifting the back.
  1. 1 - Remove the phone's back cover by placing a fingernail in the notch on the side of the phone and gently lifting the back.
  2. 2 - Gently remove the phone's battery.
  3. 3 - Slide the nano SIM card firmly into its slot.
  4. 4 - Place the battery back into its slot.
  5. 5 - Align the back cover with the phone and gently press down on each corner of the cover until it snaps into place.
  6. 6 - Remove the phone's back cover by placing a fingernail in the notch on the side of the phone and gently lifting the back.
  7. 7 - To remove the nano SIM card, gently remove the battery.
  8. 8 - Slide the nano SIM card out of its slot.
  9. 9 - Place the battery back into its slot.
  10. 10 - Align the back cover with the phone and gently press down on each corner of the cover until it snaps into place.
  11. 11 - You've completed the steps!

1/11

Steps List - Interactive list of steps. Select a step to read its corresponding text, and to see its Product Image and the Indicators necessary to complete the step.

Current Step: 1 - Remove the phone's back cover by placing a fingernail in the notch on the side of the phone and gently lifting the back.

Remove the phone's back cover by placing a fingernail in the notch on the side of the phone and gently lifting the back.

Product Image and Indicators - Image of the current step and indicators demonstrating the interactions necessary to complete the step.

Answer Feedback Form

Was this information helpful?