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TELUS Mobility vacation suspension

Learn about the steps to pausing your Mobility service while you’re out of the country for 1 month or longer.

Easy Roam Map

Want to keep using your Mobility service while on vacation?

For longer trips to the U.S., browse our Canada-U.S. plans for unlimited roaming with data, talk and texts and keep your Canadian phone number.

If you’d prefer to continue service while travelling, stay connected with Easy Roam® and add it for free by texting “ROAM” to “7626”.

For a daily fee, Easy Roam has you covered in the U.S. and in 200+ international destinations. Visit telus.com/travel for more information on Easy Roam®.

Explore our Canada-U.S. plans

Begin a vacation suspension

Please log in to start this process

You will need to be logged in to My TELUS before you can start this process. Once you log in, return to this page section and you will see a form you can fill out to request vacation suspension.

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