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TELUS HEALTH MYPET PRIVACY COMMITMENT

Effective as of July 16, 2025

Key update
: We have updated our Privacy Policy to reflect the integration of TELUS Health MyPet Store, our new eCommerce platform. TELUS Health MyPet app users now have automatic access to TELUS Health MyPet Store, creating a seamless experience across both services. Importantly, signing up for either TELUS Health MyPet app or TELUS Health MyPet Store means you agree to the Terms and Conditions of both platforms. To facilitate this integrated experience, we now share essential account information between TELUS Health MyPet app and TELUS Health MyPet Store. This shared information includes your account details (name, email, password), pet profiles, and consent preferences. These updates are designed to enhance your experience while maintaining our strong commitment to protecting your privacy. We encourage you to read the full Privacy Policy below for more detailed information about these changes and how they may affect you.

TELUS Health MyPet is a virtual platform offered by TELUS Health that enables individuals to, among other things, access (a) Vet Technician Services from TELUS Health and (b) Veterinary Care from a Veterinarian (in association with a Veterinary Facility), including through real-time video and audio consultations.

We are passionate about the protection of your Personal Information and committed to respecting your privacy.

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