Set up Unexpected Activity Alert notifications

Based on your normal activity patterns, the TELUS SmartHome Security system can send you notifications whenever unusual activity occurs in your home. This is a useful tool to help monitor your home for any activity that’s outside of your usual or expected routine.

: This feature requires at least 30 days of activity before it can start learning your normal activity patterns and start generating alerts. New accounts or accounts that reset the Unexpected Activity Alert notification must wait 30 days before new notifications can be generated.

: Unexpected Activity notifications can be reset at any time via the web portal or the TELUS SmartHome app. This option tells the system to reanalyze the property for normal and unexpected behaviours. If this option is selected, the system will require 30 days to reanalyze the property.