Change or reset your mobile voicemail password

Step 1: Call in to voicemail using your mobile phone, and when prompted to enter password, enter a password that you remember

Step 2: After 2 unsuccessful attempts to enter a correct password, you will be asked if you want to receive a temporary password using text message. Press “1”

Step 3: Check your text message inbox. You should receive your temporary voicemail password in a few minutes

Step 4: Call back to voicemail from your mobile phone again, and use this temporary password to access your voicemail. Remember to follow the prompts to change your password right away