Information on the promotion expiry on your Home Services bill
As a new TELUS customer subscribing to home services on promotion, when your promotion expires, you will notice changes to the monthly rate on your bill. Here’s some information to help you understand your bill.
6-month promotion
The effective dates represent a 6-month period for which the discount is valid.
For example: Optik TV discount - 6 month - effective May 22 to November 22 - $10
Optik TV promotion discount
may appear as follows:
Optik TV discount - 6 month - effective MM DD to MM DD - $XX
Internet promotion discount
may appear as follows:
Internet Discount - 6 months - effective MMM DD to MMM DD -$XX
Home Phone promotion discount
may appear as follows:
Home Phone Discount – 6 months – effective MMM DD to MMM DD -$XX
3-month promotion
The effective dates represent a 3-month period for which the discount is valid.
For example: Optik TV discount - 3 month - effective May 22 to August 22 - $10
Optik TV promotion discount
may appear as follows:
Optik TV discount - 3 month - effective MMM DD to MMM DD - $XX
Internet promotion discount
may appear as follows:
Internet Discount - 3 months - effective MMM DD to MMM DD -$XX
Home Phone promotion discount
may appear as follows:
Home Phone Discount – 3 months – effective MMM DD to MMM DD -$XX
Ongoing discounts
Bundle Discount or free rental equipment discounts are separate discounts from promotion expiry and will continue as part of your subscriptions.