My TV has no video (stuck on initializing)

Ensure the signal strength indicator on the front of the wireless digital box has at least 4 bars. For low signal strength see these troubleshooting steps

Troubleshoot low or red signal strength

Reboot your modem by unplugging the power source for 10 seconds. Allow for 2 minutes for TV to be restored : If the problem persists, reboot your wireless digital box.

Ensure the signal strength indicator on the front of the wireless digital box has at least 4 bars. For low signal strength see these troubleshooting steps

Troubleshoot low or red signal strength

Ensure the switch on the back of the WAP is switched to ‘AP’

If the problem persists, reboot your WAP and modem by unplugging the power source for 10 seconds. Allow for 2 minutes for TV to be restored. : If the problem persists, reboot your wireless digital box.