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How to install Optik Network Terminal (ONT) with fibre connector

Follow these instructions to install the ONT using a pluggable network interface.

Warning
: To prevent risks associated with fibre optics, always handle with care and make sure to never look at the end of the cable. Always point the end of the fibre optics cable towards the ground.

Warning
: Additional precautions must be taken when working near an electrical panel. TELUS recommends that a certified electrician be hired if electrical work needs to be done.

To install it, please start with step 3
.

Optik Network Terminal (ONT) installation steps

To change an existing fibre terminal, please first follow the steps below.

  1. Locate the fibre terminal. It is often located near the electrical panel

  2. Disconnect all cables connected to the existing fibre terminal while making sure to always point the end of the fibre connector towards the ground

  3. Locate the fibre cable with a green connector. It is often located near the electrical panel
    Green connector

  4. Remove the protective plastic cap from the tip of the green connector

  5. Insert the green connector into the fibre connector
    Insert into fiber connector

  6. The green tab on the fibre connector should not be in the air. It should be positioned this way as shown in the image below
    Green tab on fiber connector

  7. Open the door where the fibre connector port is located on the back of the TELUS Wi-Fi Hub

  8. Insert the fibre connector into the modem
    Insert into modem

See more on how to
install your TELUS Wi-Fi Hub
.

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