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Change password on My TELUS

Learn how to change or reset your My TELUS password by following these steps.

Self-serve only

Please note that this is an online-only task that can easily be done using either My TELUS online or the app.

Steps to change your password

  1. Log in to
    My TELUS

  2. Go to
    My Profile
    from the left-hand sidebar

  3. Select
    Contact & security settings

  4. Under
    Profile security
    , select
    Change
    next to your
    Password

  5. Enter your current password

  6. Enter your new password and re-enter to verify

  7. Select
    Continue

    change password my telus

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