Explore home internet plans

Selecting the right home internet plan can be hard depending on your lifestyle. Try our internet quiz to find a plan that suits your needs.

We have flexible installation options available and as physical distancing guidelines change, we will continue to offer innovative install and support options.

Self-install

Everything you need to install your services will be conveniently shipped to your door. Available for TV, Internet, and most TELUS services.

Professional Install

Professional Install is perfect for customers who prefer installation by an expert technician. For a fee, a TELUS technician will set up your products for you in your home. They will also assess and recommend solutions best suited to your needs.

2 year term

We offer a 30-day satisfaction guarantee. If you’re not satisfied, you can cancel within 30 days of installation. All fees – including monthly charges, installation fees (if any) and up to $100 in pay-per-view charges – will be waived. If you received a gift with purchase, you have 21 days to return it.

After 30 days, if you cancel your internet service, the fee will be $15 for each month (or partial month) remaining in your term.

For example, if you cancel at the end of month 18, there are still 6 months remaining in your term. So the cancellation fee will be 6 months x $15 = $90 (plus taxes).

No term

If you are not on a term agreement (or if you’ve completed it) you may cancel services any time without charge. The 30-day satisfaction guarantee does not apply.

Yes, there's a TELUS Internet plan that will give your business the competitive edge you're looking for no matter what industry you're in.

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