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Optik TV Recordings on the TELUS TV Digital Box
Learn how to set up Optik TV Recordings, schedule recordings, cancel existing ones and more.
With Optik TV Recordings on the TELUS TV Digital Box or on the TELUS TV+ app, you can record shows and movies and watch them later at home or on-the-go with the TELUS TV+ app.
Note
: This article is about Recordings if you're accessing Optik TV through the TELUS TV Digital Box, the TELUS TV+ mobile app or the TELUS TV+ browser.If you're accessing Optik TV through a TELUS TV HD/4K Set Top Box or HD/4K Digital Box, please see these .
recording and playback instructions
Benefits and limitations
Benefits
- Set and watch your recordings across multiple devices with the TELUS TV Digital Box or the TELUS TV+ app.
- Unlimited storage capacity.
- Recordings will remain available should your TELUS TV Digital Box need to be replaced.
- Recording Optik TV programming will not consume any bandwidth.
- All your recordings will be available on your TELUS TV Digital Box, on the TELUS TV+ app or at.telustvplus.com
Limitations
- Playback of your Optik TV Recordings is only available on your TELUS TV Digital Box or your TELUS TV+ app in Canada.
- A maximum of six simultaneous recordings can be set.
- Recordings expire and will be automatically deleted after 90 days.
- Playback of your Optik TV recordings will consume normal TV watching bandwidth.
- Subscription to Optik TV and Recordings required.
- Recordings are included in select Optik TV combos or available as an add-on for $10/month.
There are two ways you can subscribe:
 | Chat with TELUS Support |
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How to record and cancel recordings with the TELUS TV+ remote
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How to set recordings from your TELUS TV Digital Box
One-click recording setup
There are six different locations from where you can set a recording by pressing the rec button on your remote control.
From the Guide, highlight the program you want to record and select the 
rec
button on the remote.
From the live guide (accessed by pressing the left or right arrows on your remote during live playback).
From the Live TV screen.
From the episode details screen.
From the live player (for a show in progress).
From the 
Ways to watch
panel for a program available on multiple channels.
Using the on-screen recording icon
You can also set a recording by pressing the on-screen ‘Record’ icon when it is available. The icon will show three different states based on whether you are recording a single program or a series.
- State 1: Set recording (recording is not set)
- State 2: Loading (recording is being set)
- State 3: Edit recording (recording has been set)
Single program recording animation
Series recording animation
How to schedule recording for a single program or a series
The following instructions show you how to set a recording when the
Record
icon is visible on the screen. Steps to record a single program on your TELUS TV Digital Box and TELUS TV+ browser
- On the episode detail screen, selectRecord.
- Once set, you will see aRecording setmessage in the top-right corner of your screen and theRecordicon will display a red circle and the label underneath will switch fromRecordtoEdit.
Steps to record a single program on your TELUS TV+ app
- Navigate to the episode detail screen and selectRecord.
- You’ll also see aRecording setpop-up message after the recording is set.
Note
: On both the TELUS TV Digital Box and the TELUS TV+ app, a recording can also be set during live playback by pressing or selecting the Record
button.
Steps to record a series on your TELUS TV Digital Box and TELUS TV+ browser
- On the series detail screen, selectRec series.
- Once selected, the icon will display three red circles and the icon underneath will switch fromRec seriestoEdit series. You will also see aSeries recording setmessage (which indicates that the series recording is successfully set) in the top-right corner of your screen.
How to find and play your recordings
There are three ways you can find and play recorded programs:
From the 
Recent recordings
row on your home screen.
In the
Recent recordings
row, please note that: - Recordings are sorted by date with the newest recordings shown first.
- Up to 20 recordings will be displayed.
- Only single programs or episodes from a series will be displayed.
If you're watching using your TELUS TV Digital Box, a second way you can find and play your recorded programs is from the
Recordings Manager
. Below are steps to play from the Recordings Manager
:- On theHomescreen, selectRecordingsin the top menu bar or press and hold therecbutton on your remote. You will see a list of your recorded programs. To play a recording, highlight your choice and selectOK.
- SelectPlay recordingto start your program.
Lastly, you can also navigate to
Scheduled
to view or edit your upcoming recordings.How to cancel a scheduled recording
To cancel a scheduled recording of a single program on your TELUS TV Digital Box or on the TELUS TV+ browser, follow the steps below:
- On the episode detail screen, selectEdit rec.
- SelectCancel.
- A pop-up message will appear asking for confirmation that you want to cancel the recording. SelectCancel recording.
- Once selected, theEditicon will revert back to an open circle and the label underneath will switch fromEditback toRecord.
You will also see a
Recording cancelled
notification in the top-right corner of your screen.To cancel a series being recorded on your TELUS TV Digital Box or TELUS TV+ browser, follow the steps below:
- On the series detail screen, selectEdit series.
- On theRecord settings: seriespanel, selectCancel series.
- A pop-up message will appear asking for confirmation that you want to cancel the series recording. SelectCancel recording.
- Once selected, theEdit seriesicon will change back to three open circles and the label underneath will switch fromEdit seriesback toRec series.
You will also see a 
Series recording cancelled
notification in the top-right corner of your screen.
To cancel a recording on the TELUS TV+ app, follow the steps below:
- On theRecordings Managertab, swipe from right to left on the recording you wish to cancel.
- After swiping on the recorded program, a pop-up confirmation will appear.
- SelectCancel.
Note
: This can only be done for a recording that has yet to start or for recordings that are in progress. This cannot be done for recordings that have already been completed.How to delete recordings
To delete a single program from the Recordings Manager on the TELUS TV Digital Box or TELUS TV+ browser, follow the steps below:
- On theHomescreen, selectRecordingsor press and hold therecbutton on your remote. You will see a list of your recorded programs. To delete a recording, highlight your choice and selectOK.
- SelectDeleteafter choosing the recording you wish to delete.
- On the confirmation message, selectDelete recording.
- You will be returned to theRecordings Managerwhere you will see aRecording deletednotification in the top-right corner.
To delete a recording on the TELUS TV+ app, follow the steps below:
- Swipe one of the recorded programs from right to left to prompt a delete action.
- After swiping on the recorded program, a pop-up confirmation will then appear.
Note: This can also be done with a series, allowing users to delete the whole series
- You will then see another pop-up confirmation appear confirmation to confirm the action. SelectDelete recordingto delete the recording. This action cannot be undone.
Note
: Only recordings that are complete can be deleted. How can I see the status of my recordings?
The status of your recordings is available in the
Recordings
tab. The interface will show the run-time of the recorded program, as well as the date on which the recording will expire. 
An additional prompt will also appear once the recorded program is within three days of expiry.
Note
: All recordings will expire 90 days after being recorded. Did this article solve your problem?
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