Inserting and removing the SIM card

BlackBerry Motion on Android 8.1.0

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Learn how to insert and remove a SIM card from your device. Your cellular service is activated through your SIM card; without it you cannot use cellular features. Note that a SIM card tray removal tool may be needed.

  1. Note: Don't touch the gold contacts on your SIM card. That could damage the card. If you’re using a new SIM card, you can activate it by calling your carrier.

    There are no indicators associated with this step.
  2. Step 1/6

    Locate the combined nano SIM / microSD card tray on the side of your device.

    Note: You must have a nano SIM card inserted in your phone to place calls, access the internet, download apps and share pictures over your carrier's network.

    The indicator is in the top left.
  3. Step 2/6

    Press the card insertion/removal tool into the combined nano SIM / microSD card tray pinhole and push in until the tray releases.

    The indicator is towards the bottom.
  4. Step 3/6

    Slide the combined nano SIM / microSD card tray out of its slot.

    Note: A nano SIM card may already be inserted in your phone.

    The indicator is towards the left.
  5. Step 4/6

    Insert or remove the nano SIM card into or from the tray with the gold contacts facing the back of the phone.

    The indicator is towards the bottom.
  6. Step 5/6

    Press the combined nano SIM / microSD card tray back into its slot until it clicks, making sure it's secure.

    The indicator is towards the bottom.
  7. Step 6/6
    Step 6 of 6:

    You've completed the steps!

    There are no indicators associated with this step.

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